# RudderStack: Delivery failures to salesforce destinations

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-08-14 20:08 UTC · Resolved: 2025-08-15 19:32 UTC · Duration: 23 h
- Updates: 3 · Affected components: Data Processing Pipeline - Data Processing Pipeline (US), Data Processing Pipeline (US), Data Processing Pipeline - Data Processing Pipeline (EU), Data Processing Pipeline (EU)
- [Vendor status page: https://stspg.io/mvj5sfrh8rrk](https://stspg.io/mvj5sfrh8rrk)
- [Company: RudderStack](https://rewindex.com/company/rudderstack.md)

## Timeline of updates

- **investigating** 2025-08-14 20:08 UTC: We are currently investigating the issue around failures for salesforce destinations
- **identified** 2025-08-15 19:00 UTC: The issue has been identified and remediation is being implemented
- **resolved** 2025-08-15 19:32 UTC: The incident has been resolved. Recently, Salesforce decided to enforce client\_id validation and rolled out changes that made this field mandatory. Fix has been made pass the client\_id.  Failures have been replayed for all customers with salesforce destinations. Pipelines with rETL sources to salesforce will be processed in the next scheduled sync


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Canonical: https://rewindex.com/company/rudderstack/incidents/dcck2q70r3zl · Markdown: https://rewindex.com/company/rudderstack/incidents/dcck2q70r3zl.md · JSON: https://rewindex.com/api/v1/companies/rudderstack/incidents/dcck2q70r3zl · Generated 2026-10-18T11:28:01.340Z