RudderStack: Customers who were using the beta feature of Device Mode Transformation experienced issues with data ingestion.
Timeline of updates
- resolved
Device mode transformation support was released to few customers. This triggered a load balancer change for these customers and along with failures in updating DNS entries. Ingestion endpoint for these customers were unreachable from 13:38 UTC to 14:15 UTC.
From RudderStack’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.rudderstack.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by RudderStack, started 2023-03-23 13:38 UTC, resolved after 0 min, 1 update(s).
- Title
- Customers who were using the beta feature of Device Mode Transformation experienced issues with data ingestion.
- Vendor
- RudderStack
- Date
- URL
- https://rewindex.com/company/rudderstack/incidents/j179jdxzr7jx
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