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RudderStack: Ingestion failures for AnonymousId/userId in event

Impact: majorStatus: resolvedStarted Resolved (0 min)1 updateSource: status.rudderstack.com (opens in new tab)

Timeline of updates

  1. resolved

    The latest server release required the event to have anonymousId/userId of string type. This led to gateway rejecting events with non-string type fields mentioned above. Events of above category were not ingested by RudderStack and therefore not sent to downstream cloud mode destinations from 8:30AM TO 2:30PM UTC for all enterprise customers.

From RudderStack’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.rudderstack.com (opens in new tab). RudderStack profile · Recent RudderStack incidents · Markdown · JSON