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CompaniesRudderStackIncidents

RudderStack: Ingestion downtime for Shopify server side events

No impact listedStatus: resolvedStarted Resolved (26 min)3 updatesstspg.io (opens in new tab)

Affected components: Data Ingestion - Data Ingestion (EU)Data Ingestion (EU)Data Ingestion - Data Ingestion (US)Data Ingestion (US)

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved. Failed to ingest shopify server side events for a 4 hour period: UTC 30/05/2024 15:25 - 30/05/2024 19:38.

    All events are retried and no data loss was incurred for enterprise and starter/growth customers

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by RudderStack, started 2024-05-30 19:13 UTC, resolved after 26 min, 3 update(s).

Title
Ingestion downtime for Shopify server side events
Vendor
RudderStack
Date
URL
https://rewindex.com/company/rudderstack/incidents/gmcgzkzmhyyx

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