# RudderStack: Ingestion downtime for Shopify server side events

> RudderStack status incident “Ingestion downtime for Shopify server side events” on 2024-05-30: impact none (vendor’s label), 26 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/rudderstack/incidents/gmcgzkzmhyyx
Last updated: 2024-05-30T19:39:37Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-05-30 19:13 UTC · Resolved: 2024-05-30 19:39 UTC · Duration: 26 min
- Updates: 3 · Affected components: Data Ingestion - Data Ingestion (EU), Data Ingestion (EU), Data Ingestion - Data Ingestion (US), Data Ingestion (US)
- [Vendor status page: https://stspg.io/gq1z2lx6k654](https://stspg.io/gq1z2lx6k654)
- [Company: RudderStack](https://rewindex.com/company/rudderstack.md)

## Timeline of updates

- **investigating** 2024-05-30 19:13 UTC: We are currently investigating this issue.
- **identified** 2024-05-30 19:38 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2024-05-30 19:39 UTC: This incident has been resolved. Failed to ingest shopify server side events for a 4 hour period: UTC 30/05/2024 15:25  - 30/05/2024 19:38. All events are retried and no data loss was incurred for enterprise and starter/growth customers

## Cite this

Status incident (vendor impact label: none) posted by RudderStack, started 2024-05-30 19:13 UTC, resolved after 26 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/rudderstack/incidents/gmcgzkzmhyyx
- Citation: RudderStack, “Ingestion downtime for Shopify server side events” (2024-05-30 19:13 UTC). Archived by Rewindex: https://rewindex.com/company/rudderstack/incidents/gmcgzkzmhyyx (CC BY 4.0).
- Markdown link: `[RudderStack: Ingestion downtime for Shopify server side events (2024-05-30)](https://rewindex.com/company/rudderstack/incidents/gmcgzkzmhyyx)`


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Canonical: https://rewindex.com/company/rudderstack/incidents/gmcgzkzmhyyx · Markdown: https://rewindex.com/company/rudderstack/incidents/gmcgzkzmhyyx.md · JSON: https://rewindex.com/api/v1/companies/rudderstack/incidents/gmcgzkzmhyyx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:32:15.833Z