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CompaniesVonageIncidents

Vonage: Issue with receiving invoice/payment emails

MinorStatus: resolvedStarted Resolved (20 h)1 updatevonageapi.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    The issue with receiving invoice/payment emails has been resolved. The services were impacted from [02-09-2024 14:11] UTC until [04-09-2024 15:44] UTC. Actual payments have not been impacted. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this.

From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2024-09-04 13:52 UTC, resolved after 20 h, 1 update(s).

Title
Issue with receiving invoice/payment emails
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/incidents/p9f6b4dlcht6

Vonage profileRecent Vonage incidentsAll outages on September 4, 2024Vonage in September 2024MarkdownJSON