Outages by daySeptember 4, 2024

Outages on September 4, 2024

UTC day 2024-09-04 (Sep 4, 2024, 00:00 to Sep 4, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

57incidents started

11labelled major or critical

26vendors with a new incident

9still open from earlier days

By vendor label: Critical 1 · Major 10 · Minor 35 · No impact listed 10 · unknown 1 · 23 maintenance

Incidents started this day 57

Vendor	Incident	Impact	Started	Resolved	Status
Maven Central	search.maven.org is down	Critical	03:46	03:46 (0 min)	resolved
Harness	Harness cloud builds failing at initialise step for MAC users	Major	06:33	06:47 (14 min)	resolved
Anthropic	Elevated errors on Claude 3.5 Sonnet	Major	12:39	21:28 (8.8 h)	resolved
Claude	Elevated errors on Claude 3.5 Sonnet	Major	12:39	21:28 (8.8 h)	resolved
Xero	Global: Hubdoc - users may be experiencing slowness and performance issues	Major	13:41	15:45 (2.1 h)	resolved
Sigma Computing	Snowflake tables not loading on AWS US West 2	Major	14:57	15:50 (53 min)	resolved
Wix	RESOLVED: Call Center Support Unavailable - Please Use Chat for Support	Major	15:12	18:10 (3.0 h)	resolved
BigCommerce	Customer creation delay	Major	16:22	19:47 (3.4 h)	resolved
WorkOS	AuthKit, Admin Portal, WorkOS Dashboard Unavailable	Major	18:36	18:56 (20 min)	resolved
BigCommerce	Account management issues	Major	19:05	19:54 (49 min)	resolved
Xero	Global: Xero - Some customers may be experiencing slowness across Xero	Major	22:10	Sep 5, 2024, 01:26 (3.3 h)	resolved
Pingdom	Android Push Notifications are now disabled	Minor	00:00	Sep 5, 2024, 00:00 (24 h)	resolved
Twilio	SMS Delivery Delays To Small Networks In The US via Subset of Shortcodes	Minor	00:47	03:31 (2.7 h)	resolved
Vonage	Germany SMS - Delivery Degradation towards Telekom Deutschland GmbH	Minor	03:36	06:54 (3.3 h)	resolved
Twilio	SMS Delivery Failure To DiGi And Celcom Network In Malaysia	Minor	04:12	07:10 (3.0 h)	resolved
Twilio	Verify Traffic in China Service Disruption	Minor	05:19	08:07 (2.8 h)	resolved
Twilio	SMS Delivery Delays To Vodafone Network in United Kingdom	Minor	05:45	08:32 (2.8 h)	resolved
Twilio	SMS Delivery Delays To Telcel Network in Mexico via Longcode and Domestic Pre-Registered SenderID	Minor	06:31	23:52 (17 h)	resolved
Twilio	MMS Delivery Delays To T-Mobile US	Minor	07:02	11:51 (4.8 h)	resolved
Twilio	SMS Delivery Delays to Dish Network in the US for a Subset of Short Codes and Twilio Toll-Free Numbers	Minor	07:31	Sep 17, 2024, 22:22 (14 d)	resolved
Plivo	Delivery delay on Outbound toll-free MMS towards US phone numbers	Minor	07:37	12:01 (4.4 h)	resolved
Vonage	USA MMS - Delivery receipt latency affecting MMS from Short Codes towards T-Mobile	Minor	07:42	17:17 (9.6 h)	resolved
Vonage	Mexico SMS - Delivery Receipt Degradation towards Mexico Telcel Networks	Minor	08:29	18:21 (9.9 h)	resolved
Anthropic	Elevated API errors on Claude 3.5 Sonnet	Minor	09:28	10:18 (50 min)	resolved
Claude	Elevated API errors on Claude 3.5 Sonnet	Minor	09:28	10:18 (50 min)	resolved
Jina AI	High Model Latency	Minor	09:33	09:38 (5 min)	resolved
Twilio	SMS Delivery Delays to ZETMobile Network in Tajikistan	Minor	10:47	22:10 (11 h)	resolved
Jina AI	High Model Latency	Minor	11:40	11:45 (5 min)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Caribbean Islands	Minor	12:54	15:31 (2.6 h)	resolved
Twilio	Customers Receiving Duplicate SENT Status Callbacks for Whatsapp Channel	Minor	13:18	Sep 11, 2024, 11:58 (7 d)	resolved
Vonage	Issue with receiving invoice/payment emails	Minor	13:52	Sep 5, 2024, 09:47 (20 h)	resolved
Sinch	10DLC Provisioning delays	Minor	14:04	Sep 9, 2024, 09:10 (5 d)	resolved
Typeform	Typeform Admin - Unavailable - Users are Unable to Log in to Typeform	Minor	14:21	14:56 (35 min)	resolved
Twilio	SMS Delivery Delays to Multiple networks in Belgium via Subset of Long Code	Minor	14:39	23:54 (9.3 h)	resolved
Vonage	Media API Issue in Platform	Minor	15:44	18:24 (2.7 h)	resolved
Jina AI	High Model Latency	Minor	16:00	16:05 (5 min)	resolved
Jina AI	High Model Latency	Minor	16:50	16:55 (5 min)	resolved
Scaleway	[AMS] - AMS container registry pull/push may fail for some requests	Minor	18:02	Sep 20, 2024, 14:45 (16 d)	resolved
Twilio	SMS Delivery Delays to RighTel Network in Iran	Minor	18:04	Sep 5, 2024, 00:50 (6.8 h)	resolved
Jina AI	High Model Latency	Minor	18:55	19:00 (5 min)	resolved
Vonage	Service Issue in Video API Platform	Minor	19:01	Sep 5, 2024, 00:17 (5.3 h)	resolved
Jina AI	High Model Latency	Minor	19:45	19:50 (5 min)	resolved
SurveyMonkey	Audience Panel Impacted	Minor	20:43	Sep 5, 2024, 18:00 (21 h)	resolved
Vonage	Brazil SMS - Delivery Degradation affecting Oi Network	Minor	22:06	Sep 5, 2024, 02:47 (4.7 h)	resolved
Twilio	Account Security API Error To Canada	Minor	22:17	Sep 5, 2024, 02:45 (4.5 h)	resolved
Jina AI	High Model Latency	Minor	23:50	23:55 (5 min)	resolved
Twilio	Issue With Trunking Originating Calls Processed From Singapore or Frankfurt Edge Locations	No impact listed	01:49	03:55 (2.1 h)	resolved
Twilio	Push Notification Delivery Issue for Customers still using FCM Legacy APIs	No impact listed	04:21	21:50 (17 h)	resolved
Smartsheet	Smartsheet down when logging in	No impact listed	13:50	13:50 (0 min)	resolved
Bandwidth	Bandwidth US Network Impairment - Bandwidth API Dashboard requests delayed	No impact listed	14:30	14:30 (0 min)	resolved
Travis CI	arm64 jobs not running	No impact listed	14:54	19:23 (4.5 h)	resolved
Twilio	SMS Delivery Delays to AT&T Network in the US for a Subset of SC and Toll Free Numbers	No impact listed	16:31	16:31 (0 min)	resolved
Discord	Purchase Issues	No impact listed	16:45	18:40 (1.9 h)	resolved
Coralogix	SSO login to UI for US2 CX498	No impact listed	16:51	17:06 (15 min)	resolved
Snyk	Issues Reporting Incorrect Status Displayed	No impact listed	17:55	Sep 5, 2024, 07:14 (13 h)	resolved
Greenhouse	Errors when viewing some rejected candidates	No impact listed	21:04	23:33 (2.5 h)	resolved
Descope	API degraded performance	unknown	11:58	14:00 (2.0 h)	resolved

Still open from earlier days 9

Vendor	Incident	Impact	Started	Resolved	Status
Gorgias	Outage on WhatsApp inbound and outbound messages	Major	Aug 30, 2024, 20:05	17:37 (5 d)	resolved
1Password	SLS not working in Safari	Major	Sep 1, 2024, 21:10	14:15 (3 d)	resolved
Optimizely	Configured Commerce - Degradation of sandbox environments in US region	Minor	Aug 30, 2024, 15:05	Sep 23, 2024, 13:29 (24 d)	resolved
Snyk	Daily Recurring Tests Delayed affecting app.eu.snyk.io	Minor	Sep 3, 2024, 08:43	Sep 5, 2024, 15:08 (2 d)	resolved
Heap	Temporary Data Latency	Minor	Sep 3, 2024, 18:06	02:05 (8.0 h)	resolved
Travis CI	DPLv2 dependency update causes DPLv2 deployments to fail	No impact listed	Aug 29, 2024, 14:07	Sep 23, 2024, 08:42 (25 d)	resolved
Matillion	Hub Billing: Customers intermittently unable to report on credit usage	No impact listed	Sep 3, 2024, 13:31	Sep 17, 2024, 13:25 (14 d)	resolved
Bandwidth	Bandwidth US Network Impairment - 911 call records	No impact listed	Sep 3, 2024, 19:44	10:55 (15 h)	resolved
Linode (Akamai)	Connectivity Issue - Linode Cloud Community Login Portal	No impact listed	Sep 3, 2024, 23:42	Sep 13, 2024, 18:36 (10 d)	resolved

Maintenance 23

Vendor	Incident	Impact	Started	Resolved	Status
Vonage	[Scheduled] Planned Maintenance on one of the EU Voice Server	Maintenance	00:01	01:00 (59 min)	resolved
Vonage	[Scheduled] Germany SMS - Planned Maintenance affecting Vodafone GmbH	Maintenance	00:02	06:00 (6.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Emergency Network Maintenance - US-East (Newark)	Maintenance	02:00	06:00 (4.0 h)	resolved
Vonage	[Scheduled] Iraq SMS - Planned outage affects all networks	Maintenance	03:00	05:01 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on processing 10DLC Campaign Registration requests in the US	Maintenance	04:00	12:00 (8.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Campaign Provisioning Delays	Maintenance	04:00	12:00 (8.0 h)	resolved
Vonage	[Scheduled] Canada SMS - Planned maintenance affecting messages sent using a subset of Short Codes and Long Codes to Rogers Wireless & Fido	Maintenance	04:00	05:00 (1.0 h)	resolved
Twilio	[Scheduled] Canada SMS Carrier Partner Maintenance	Maintenance	04:01	05:00 (59 min)	resolved
Twilio	[Scheduled] TaskRouter Scheduled Maintenance Notice	Maintenance	04:30	06:01 (1.5 h)	resolved
Twilio	[Scheduled] United States MMS Carrier Partner Maintenance	Maintenance	06:00	Sep 6, 2024, 01:00 (43 h)	resolved
Sinch	[Scheduled] Sinch - Internal Network Maintenance US3	Maintenance	09:00	12:01 (3.0 h)	resolved
Vonage	[Scheduled] USA SMS & MMS - Planned Maintenance affecting 10DLC MMS messages to AT&T, Verizon, and US Cellular	Maintenance	09:00	12:00 (3.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	12:00	13:00 (1.0 h)	resolved
Klaviyo	[Scheduled] Infrastructure Maintenance	Maintenance	12:00	15:00 (3.0 h)	resolved
Vonage	[Scheduled] Malaysia SMS - Planned maintenance affecting Digi	Maintenance	16:00	Sep 5, 2024, 04:00 (12 h)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - Belgium	Maintenance	18:00	Sep 5, 2024, 01:00 (7.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon and Yota	Maintenance	20:00	Sep 5, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Sep 5, 2024, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Romania SMS Carrier Maintenance - Vodafone	Maintenance	20:30	Sep 5, 2024, 02:30 (6.0 h)	resolved
Vonage	[Scheduled] Romania SMS - Planned maintenance affecting Vodafone	Maintenance	20:30	Sep 5, 2024, 02:30 (6.0 h)	resolved
Vonage	[Scheduled] Kazakhstan SMS - Planned maintenance affecting Tele2/Altel Network	Maintenance	21:00	Sep 5, 2024, 00:00 (3.0 h)	resolved
Vonage	[Scheduled] Romania SMS - Scheduled Maintenance affecting Vodafone Network	Maintenance	21:30	Sep 5, 2024, 03:30 (6.0 h)	resolved
Vonage	[Scheduled] Germany SMS - Planned maintenance affecting O2 Germany Network	Maintenance	23:00	Sep 5, 2024, 04:00 (5.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Maven Central, Harness, Anthropic, Claude, Xero, Sigma Computing, Wix, BigCommerce, WorkOS, Pingdom, Twilio, Vonage.

Cite this

57 vendor-reported incidents started on 2024-09-04 (UTC) across 26 vendors, 11 labelled major or critical by the vendor.

Title: Outages on September 4, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-09-04 00:00 UTC
URL: https://rewindex.com/outages/2024-09-04

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