Companies / Gorgias / incidents
Gorgias: Outage on WhatsApp inbound and outbound messages
Timeline of updates
- resolved
We have not yet received any response from Meta's support team. We're marking the incident as resolved as the WhatsApp integration is now fully operational, however we will continue to communicate with Meta to understand what caused the incident and whether any messages that may have been lost can be recovered. We will post an update with a public post-mortem of the incident by the end of next week.
From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab). Gorgias profile · Recent Gorgias incidents · Markdown · JSON