Companies / security
WorkOS
165incidents since 2020-07-17
88major or critical
24in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Radar SMS challenge failures for phone numbers in mainland China (+86) WorkOS reported a major Radar SMS challenge outage for mainland China (+86), preventing affected users from receiving codes or completing verification. It started at 2026-10-15 17:17 UTC and was resolved at 2026-10-15 21:51 UTC, lasting 4 h 34 min; WorkOS reported recovery after its upstream provider enabled alternate delivery routes. | Major incident | |
| Major incident: Elevated API Errors WorkOS reported a major outage affecting authentication and other API requests, causing failed sign-ins, errors, timeouts, and delays. The incident started at 2026-09-18 22:49 UTC and lasted 39 min; WorkOS said remediations restored services. The postmortem separately reports customer impact from 22:40 to 23:03 UTC (23 minutes), with authentication most severely affected. | Major incident | |
| Major incident: Elevated Admin Portal Errors WorkOS reported a major incident affecting Admin Portal link loading for customers without custom domains, starting at 2026-09-14 19:08 UTC and resolved at 2026-09-14 20:00 UTC (51 min). WorkOS reported a fix at 19:16 UTC and monitored before resolution; no cause was stated. | Major incident | |
| Major incident: Form POST failures for some Authkit customers WorkOS reported a major AuthKit incident affecting form POSTs for roughly 2% of organizations using hosted Authkit custom domains, disrupting sign-in. It started at 2026-09-09 21:00 UTC and was resolved at 2026-09-09 23:02 UTC (reported duration: 2 h 1 min). WorkOS reverted the configuration change responsible and later reported shipping lasting fixes. | Major incident | |
| Major incident: Static asset delivery failures WorkOS reported a major AuthKit and Core Services - AuthKit outage affecting static asset delivery to end users with strict network allowlists. It started at 2026-09-02 16:39 UTC and was resolved at 2026-09-02 19:06 UTC, lasting 2 h 26 min. WorkOS mitigated the issue and confirmed delivery rates had recovered. | Major incident | |
| Major incident: Dashboard sign-in errors WorkOS reported a major Dashboard sign-in outage that could prevent users from authenticating, starting 2026-08-25 17:35 UTC and resolved at 2026-08-25 18:41 UTC, with a computed duration of 1 h 5 min. A fix was applied at 17:41 UTC and confirmed to have resolved elevated sign-in errors at 17:54 UTC. | Major incident | |
| Major incident: Elevated Authkit SSO Errors WorkOS reported a major AuthKit SSO incident causing elevated errors and sign-on redirect loops for a small subset of customers; standalone SSO was unaffected. It started at 2026-07-31 16:12 UTC and resolved at 2026-07-31 18:06 UTC, lasting 1 h 53 min. A fix was deployed at 17:10 UTC. | Major incident | |
| Major incident: Continued email delivery errors WorkOS reported a major incident involving email delivery errors and Dashboard email delivery statuses not updating. It started at 2026-07-27 14:10 UTC and was resolved at 2026-07-27 17:37 UTC, lasting 3 h 27 min. WorkOS reported remediation restored delivery rates and Dashboard status updates; no cause was stated. | Major incident | |
| Major incident: Elevated errors during email delivery WorkOS reported a major email-delivery degradation starting 2026-07-27 10:05 UTC and resolved at 2026-07-27 13:04 UTC, lasting 2 h 58 min. An initial mitigation did not fully resolve the elevated errors; WorkOS applied a refined mitigation and confirmed delivery rates had recovered. | Major incident | |
| Major incident: AuthKit SSO failures WorkOS reported a major incident involving SSO failures for AuthKit customers, starting at 2026-07-21 21:21 UTC and resolved at 2026-07-21 21:54 UTC, lasting 32 min. WorkOS said it identified and fixed the issue and AuthKit SSO fully recovered; no cause was stated. | Major incident |
Full WorkOS change timeline, with diffs →
Status incident history
WorkOS status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2020 | 10 | 6 |
| 2021 | 13 | 6 |
| 2022 | 19 | 6 |
| 2023 | 18 | 8 |
| 2024 | 24 | 16 |
| 2025 | 32 | 23 |
| 2026 | 49 | 23 |
Incidents per month, last 36 months
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Data table
| Month | Impact | Incidents |
|---|---|---|
| 2023-10 | major | 1 |
| 2023-11 | none | 1 |
| 2023-12 | major | 1 |
| 2024-01 | major | 1 |
| 2024-02 | major | 2 |
| 2024-03 | critical | 2 |
| 2024-03 | major | 1 |
| 2024-03 | minor | 1 |
| 2024-05 | major | 4 |
| 2024-07 | major | 1 |
| 2024-07 | none | 1 |
| 2024-08 | major | 1 |
| 2024-09 | major | 1 |
| 2024-09 | minor | 1 |
| 2024-09 | none | 1 |
| 2024-10 | major | 1 |
| 2024-10 | minor | 1 |
| 2024-11 | minor | 1 |
| 2024-11 | none | 1 |
| 2024-12 | critical | 1 |
| 2024-12 | major | 1 |
| 2024-12 | none | 1 |
| 2025-01 | critical | 1 |
| 2025-01 | minor | 1 |
| 2025-02 | major | 2 |
| 2025-02 | none | 1 |
| 2025-03 | major | 2 |
| 2025-04 | major | 2 |
| 2025-04 | minor | 1 |
| 2025-05 | major | 2 |
| 2025-06 | critical | 2 |
| 2025-07 | critical | 1 |
| 2025-07 | major | 4 |
| 2025-08 | major | 1 |
| 2025-08 | minor | 1 |
| 2025-09 | minor | 2 |
| 2025-10 | critical | 2 |
| 2025-10 | major | 1 |
| 2025-10 | none | 1 |
| 2025-11 | minor | 1 |
| 2025-11 | none | 1 |
| 2025-12 | critical | 1 |
| 2025-12 | major | 2 |
| 2026-01 | major | 2 |
| 2026-01 | minor | 1 |
| 2026-02 | major | 1 |
| 2026-03 | major | 1 |
| 2026-03 | minor | 1 |
| 2026-04 | major | 1 |
| 2026-04 | minor | 2 |
| 2026-05 | major | 4 |
| 2026-05 | minor | 2 |
| 2026-05 | none | 3 |
| 2026-06 | major | 2 |
| 2026-06 | none | 2 |
| 2026-07 | major | 6 |
| 2026-07 | minor | 4 |
| 2026-07 | none | 1 |
| 2026-08 | major | 1 |
| 2026-08 | minor | 3 |
| 2026-08 | none | 4 |
| 2026-09 | major | 4 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 2 |
| 2026-10 | none | 1 |
Silent edits
No silent edits or deletions detected for WorkOS yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Subprocessors | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Privacy policy | workos.com/privacy | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Subprocessorspartial | workos.com/legal/subprocessors | 1 | 2026-10-17 | none yet | |
| Terms of service | workos.com/terms | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Pricing | workos.com/pricing | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / securitypartial | trust.workos.com | 2 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 100 of 165 incidents. Full list: last 90 days · JSON · Markdown