WorkOS: Elevated Admin Portal Errors

Impact: majorStatus: resolvedStarted 2026-09-14 19:08 UTCResolved 2026-09-14 20:00 UTC (52 min)3 updatesSource: stspg.io

Summary

WorkOS reported a major incident affecting Admin Portal link loading for customers without custom domains, starting at 2026-09-14 19:08 UTC and resolved at 2026-09-14 20:00 UTC (51 min). WorkOS reported a fix at 19:16 UTC and monitored before resolution; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Admin PortalSupporting Services - Admin Portal

Timeline of updates

investigating2026-09-14 19:08 UTC
We are investigating an issue loading Admin Portal links for customers without custom domains. We will share more information as soon as it's available.
monitoring2026-09-14 19:16 UTC
We've fixed an issue affecting Admin Portal links for customers without custom domains and are monitoring.
resolved2026-09-14 20:00 UTC
We've resolved an issue loading Admin Portal links for customers without custom domains. If you're still experiencing issues please contact support.

Rewindex changes for this incident

Major incident: Elevated Admin Portal Errors 2026-09-14 19:08 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). WorkOS profile · Recent WorkOS incidents · Markdown · JSON