Changes / WorkOS / Elevated Admin Portal Errors
WorkOS: Major incident: Elevated Admin Portal Errors
Summary
WorkOS reported a major incident affecting Admin Portal link loading for customers without custom domains, starting at 2026-09-14 19:08 UTC and resolved at 2026-09-14 20:00 UTC (51 min). WorkOS reported a fix at 19:16 UTC and monitored before resolution; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated Admin Portal Errors
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-14 19:08 UTC
Before: not present
After: 2026-09-14 20:00 UTC
Before: not present
After: Admin Portal, Supporting Services - Admin Portal
Before: not present
After: We are investigating an issue loading Admin Portal links for customers without custom domains. We will share more information as soon as it's available.
Before: not present
After: We've fixed an issue affecting Admin Portal links for customers without custom domains and are monitoring.
Before: not present
After: We've resolved an issue loading Admin Portal links for customers without custom domains. If you're still experiencing issues please contact support.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated Admin Portal Errors (this change) WorkOS reported a major incident affecting Admin Portal link loading for customers without custom domains, starting at 2026-09-14 19:08 UTC and resolved at 2026-09-14 20:00 UTC (51 min). WorkOS reported a fix at 19:16 UTC and monitored before resolution; no cause was stated. | Major incident |