Companies / WorkOS / incidents

WorkOS: Dashboard sign-in errors

Impact: majorStatus: resolvedStarted Resolved (1.1 h)4 updatesSource: stspg.io (opens in new tab)
Summary

WorkOS reported a major Dashboard sign-in outage that could prevent users from authenticating, starting 2026-08-25 17:35 UTC and resolved at 2026-08-25 18:41 UTC, with a computed duration of 1 h 5 min. A fix was applied at 17:41 UTC and confirmed to have resolved elevated sign-in errors at 17:54 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: DashboardSupporting Services - Dashboard

Timeline of updates

  1. investigating

    We are investigating errors affecting sign-in to the WorkOS Dashboard. Users may be unable to authenticate while attempting to access the Dashboard. We will share an update as soon as possible

  2. identified

    We have applied a fix and are monitoring the system to verify that Dashboard sign-in is recovering.

  3. monitoring

    We have confirmed our fix resolved the elevated errors affecting sign-in to the WorkOS Dashboard and are continuing to monitor.

  4. resolved

    This incident is resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). WorkOS profile · Recent WorkOS incidents · Markdown · JSON