Changes / WorkOS / Dashboard sign-in errors
WorkOS: Major incident: Dashboard sign-in errors
Summary
WorkOS reported a major Dashboard sign-in outage that could prevent users from authenticating, starting 2026-08-25 17:35 UTC and resolved at 2026-08-25 18:41 UTC, with a computed duration of 1 h 5 min. A fix was applied at 17:41 UTC and confirmed to have resolved elevated sign-in errors at 17:54 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Dashboard sign-in errors
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-08-25 17:35 UTC
Before: not present
After: 2026-08-25 18:41 UTC
Before: not present
After: Dashboard, Supporting Services - Dashboard
Before: not present
After: We are investigating errors affecting sign-in to the WorkOS Dashboard. Users may be unable to authenticate while attempting to access the Dashboard. We will share an update as soon as possible
Before: not present
After: We have applied a fix and are monitoring the system to verify that Dashboard sign-in is recovering.
Before: not present
After: We have confirmed our fix resolved the elevated errors affecting sign-in to the WorkOS Dashboard and are continuing to monitor.
Before: not present
After: This incident is resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Dashboard sign-in errors (this change) WorkOS reported a major Dashboard sign-in outage that could prevent users from authenticating, starting 2026-08-25 17:35 UTC and resolved at 2026-08-25 18:41 UTC, with a computed duration of 1 h 5 min. A fix was applied at 17:41 UTC and confirmed to have resolved elevated sign-in errors at 17:54 UTC. | Major incident |