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WorkOS: Intermittent 503 errors in certain regions

MinorStatus: resolvededitedStarted Resolved (4.3 h)5 updatesstatus.workos.com (opens in new tab)

Affected components: AuthKitCore Services - AuthKitDashboardSupporting Services - Dashboard

Timeline of updates

  1. identified

    We're seeing intermittent 503 errors on a small fraction of requests routed through certain regions, primarily Ashburn, Virginia. We've isolated this to an issue with an upstream provider and are working with them on a resolution.

  2. identified

    We continue to see intermittent 503 errors on a small fraction of requests routed through certain regions, primarily Ashburn, Virginia. We will provide updates as they become available while we work with our upstream provider.

  3. identified

    We continue to see intermittent 503 errors on a small fraction of requests routed through Ashburn, Virginia. We continue to work with the upstream provider.

  4. monitoring

    Our upstream provider has mitigated the issue affecting those edge regions and 503 error rates have returned to normal.

  5. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.workos.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by WorkOS, started 2026-11-07 19:51 UTC, resolved after 4.3 h, 5 update(s); edited after publishing.

Title
Intermittent 503 errors in certain regions
Vendor
WorkOS
Date
URL
https://rewindex.com/company/workos/incidents/95srzz0m0vv3

WorkOS profileRecent WorkOS incidentsAll outages on November 7, 2026WorkOS in November 2026MarkdownJSON