# WorkOS: Intermittent 503 errors in certain regions

> WorkOS status incident “Intermittent 503 errors in certain regions” on 2026-11-07: impact minor (vendor’s label), 4.3 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/workos/incidents/95srzz0m0vv3
Last updated: 2026-11-08T00:13:49Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-07 19:51 UTC · Resolved: 2026-11-08 00:10 UTC · Duration: 4.3 h
- Updates: 5 · Affected components: AuthKit, Core Services - AuthKit, Dashboard, Supporting Services - Dashboard
- [Vendor status page: https://status.workos.com/incidents/95srzz0m0vv3](https://status.workos.com/incidents/95srzz0m0vv3)
- [Company: WorkOS](https://rewindex.com/company/workos.md)

## Timeline of updates

- **identified** 2026-11-07 19:51 UTC: We're seeing intermittent 503 errors on a small fraction of requests routed through certain regions, primarily Ashburn, Virginia. We've isolated this to an issue with an upstream provider and are working with them on a resolution.
- **identified** 2026-11-07 21:24 UTC: We continue to see intermittent 503 errors on a small fraction of requests routed through certain regions, primarily Ashburn, Virginia. We will provide updates as they become available while we work with our upstream provider.
- **identified** 2026-11-07 23:24 UTC: We continue to see intermittent 503 errors on a small fraction of requests routed through Ashburn, Virginia. We continue to work with the upstream provider.
- **monitoring** 2026-11-08 00:02 UTC: Our upstream provider has mitigated the issue affecting those edge regions and 503 error rates have returned to normal.
- **resolved** 2026-11-08 00:10 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-11-07 21:33 UTC: [Incident updated: Intermittent 503 errors in certain regions](https://rewindex.com/change/re826b422af48fc.md)
- 2026-11-07 23:33 UTC: [Incident updated: Intermittent 503 errors in certain regions](https://rewindex.com/change/r460a970807c07e.md)
- 2026-11-08 00:03 UTC: [Incident updated: Intermittent 503 errors in certain regions](https://rewindex.com/change/rcce4732d332e35.md)
- 2026-11-08 00:13 UTC: [Incident updated: Intermittent 503 errors in certain regions](https://rewindex.com/change/rab462cf9156ca3.md)

## Cite this

Status incident (vendor impact label: minor) posted by WorkOS, started 2026-11-07 19:51 UTC, resolved after 4.3 h, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/workos/incidents/95srzz0m0vv3
- Citation: WorkOS, “Intermittent 503 errors in certain regions” (2026-11-07 19:51 UTC). Archived by Rewindex: https://rewindex.com/company/workos/incidents/95srzz0m0vv3 (CC BY 4.0).
- Markdown link: `[WorkOS: Intermittent 503 errors in certain regions (2026-11-07)](https://rewindex.com/company/workos/incidents/95srzz0m0vv3)`


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Canonical: https://rewindex.com/company/workos/incidents/95srzz0m0vv3 · Markdown: https://rewindex.com/company/workos/incidents/95srzz0m0vv3.md · JSON: https://rewindex.com/api/v1/companies/workos/incidents/95srzz0m0vv3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-08T18:04:16.861Z