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WorkOS: Degraded AuthKit Behavior

Impact: majorStatus: resolvedStarted Resolved (1.8 h)2 updatesSource: stspg.io (opens in new tab)
Summary

WorkOS reported major AuthKit degradation causing intermittent errors from 2025-12-29 12:26 UTC to 2025-12-29 14:13 UTC, lasting 1 h 47 min. DDoS protection mitigated an attack but produced false positives, causing intermittent 404s for end users; WorkOS adjusted rule sensitivity and marked the incident resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AuthKitCore Services - AuthKitAudit LogsCore Services - Audit Logs

Timeline of updates

  1. monitoring

    We are seeing degraded performance of AuthKit resulting in intermittent errors. The error rate has improved and we are monitoring.

  2. resolved

    Our DDOS protection mitigated an attack but also resulted in false positives causing end users to see intermittent 404s. We have adjusted the sensitivity of these rules to prevent further false positives.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). WorkOS profile · Recent WorkOS incidents · Markdown · JSON