Changes / WorkOS / Degraded AuthKit Behavior
WorkOS: Major incident: Degraded AuthKit Behavior
Summary
WorkOS reported major AuthKit degradation causing intermittent errors from 2025-12-29 12:26 UTC to 2025-12-29 14:13 UTC, lasting 1 h 47 min. DDoS protection mitigated an attack but produced false positives, causing intermittent 404s for end users; WorkOS adjusted rule sensitivity and marked the incident resolved.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 73%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Degraded AuthKit Behavior
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-12-29 12:26 UTC
Before: not present
After: 2025-12-29 14:13 UTC
Before: not present
After: Audit Logs, AuthKit, Core Services - Audit Logs, Core Services - AuthKit
Before: not present
After: We are seeing degraded performance of AuthKit resulting in intermittent errors. The error rate has improved and we are monitoring.
Before: not present
After: Our DDOS protection mitigated an attack but also resulted in false positives causing end users to see intermittent 404s. We have adjusted the sensitivity of these rules to prevent further false positives.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Degraded AuthKit Behavior (this change) WorkOS reported major AuthKit degradation causing intermittent errors from 2025-12-29 12:26 UTC to 2025-12-29 14:13 UTC, lasting 1 h 47 min. DDoS protection mitigated an attack but produced false positives, causing intermittent 404s for end users; WorkOS adjusted rule sensitivity and marked the incident resolved. | Major incident |