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WorkOS: Delayed Email Deliverability

Impact: minorStatus: resolvedStarted Resolved (1.4 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: AuthKitCore Services - AuthKit

Timeline of updates

  1. investigating

    We're investigating delays in email deliverability.

  2. identified

    We've identified the issue and have implemented a mitigation. We are seeing normal email deliverability now but Dashboard email delivery statuses are currently not being updated.

  3. monitoring

    We have remediated the issue. Email delivery rates have recovered and reported email delivery status in Dashboard are being updated properly. We are continuing to monitor.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). WorkOS profile · Recent WorkOS incidents · Markdown · JSON