# WorkOS: Delayed Email Deliverability

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-29 18:30 UTC · Resolved: 2026-07-29 19:54 UTC · Duration: 1.4 h
- Updates: 4 · Affected components: AuthKit, Core Services - AuthKit
- [Vendor status page: https://stspg.io/khhmhgd4r4j4](https://stspg.io/khhmhgd4r4j4)
- [Company: WorkOS](https://rewindex.com/company/workos.md)

## Timeline of updates

- **investigating** 2026-07-29 18:30 UTC: We're investigating delays in email deliverability.
- **identified** 2026-07-29 18:36 UTC: We've identified the issue and have implemented a mitigation. We are seeing normal email deliverability now but Dashboard email delivery statuses are currently not being updated.
- **monitoring** 2026-07-29 19:24 UTC: We have remediated the issue. Email delivery rates have recovered and reported email delivery status in Dashboard are being updated properly. We are continuing to monitor.
- **resolved** 2026-07-29 19:54 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/workos/incidents/ph4bq8fzd8wr · Markdown: https://rewindex.com/company/workos/incidents/ph4bq8fzd8wr.md · JSON: https://rewindex.com/api/v1/companies/workos/incidents/ph4bq8fzd8wr · Generated 2026-10-18T11:27:07.956Z