WorkOS: Elevated errors on AuthKit authentication endpoints
Timeline of updates
- resolved
On August 18 from 23:59 to 00:03 UTC (August 19), a subset of API requests (primarily AuthKit authentication endpoints) returned HTTP 500 errors. Automatic maintenance of a large, seldom-used internal index caused brief write-ahead-log contention on a primary database that exhausted connection capacity; service recovered automatically within four minutes. We identified the root cause and removed the index from production at 03:53 UTC on August 19 to prevent recurrence.
Archive proof
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How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e1e86be4092f809d…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by WorkOS, started 2026-08-19 18:14 UTC, resolved after -1094 min, 1 update(s).
- Title
- Elevated errors on AuthKit authentication endpoints
- Vendor
- WorkOS
- Date
- URL
- https://rewindex.com/company/workos/incidents/5fy1qdlgth9n
WorkOS profileRecent WorkOS incidentsAll outages on August 19, 2026WorkOS in August 2026MarkdownJSON