WorkOS: SSO Profile API Timeouts
Affected components: Core Services - SSOSSO
Timeline of updates
- investigating
We are investigating timeouts on the /sso/profile endpoint. We apologize for the inconvenience and will share an update once we have more information.
- identified
We've identified the issue causing the SSO profile API timeouts and are working on a fix.
- monitoring
We’ve resolved the issue causing timeouts on the SSO profile API and are monitoring.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
- Major incident: SSO Profile API Timeouts
- Incident updated: SSO Profile API Timeouts
- Incident updated: SSO Profile API Timeouts
- Incident updated: SSO Profile API Timeouts
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
Rewindex captured this after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on status.workos.com (opens in new tab).