WorkOS: Email delivery delays

Impact: majorStatus: resolvedStarted 2026-07-16 12:06 UTCResolved 2026-07-16 12:21 UTC (15 min)3 updatesSource: stspg.io

Summary

WorkOS reported major email delivery delays affecting AuthKit, Core Services - AuthKit, Dashboard, and Supporting Services - Dashboard. The incident started at 2026-07-16 12:06 UTC and was resolved at 2026-07-16 12:21 UTC, lasting 15 min; WorkOS identified and resolved the issue but did not specify the cause or fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AuthKitCore Services - AuthKitDashboardSupporting Services - Dashboard

Timeline of updates

investigating2026-07-16 12:06 UTC
We're seeing delays in email delivery. Our team is investigating. We will share an update as soon as possible.
identified2026-07-16 12:18 UTC
We've identified the issue causing email delays. We are working to mitigate the issue.
resolved2026-07-16 12:21 UTC
We've resolved the issue with email delivery delays.

Rewindex changes for this incident

Major incident: Email delivery delays 2026-07-16 12:06 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). WorkOS profile · Recent WorkOS incidents · Markdown · JSON