Changes / WorkOS / Email delivery delays
WorkOS: Major incident: Email delivery delays
Summary
WorkOS reported major email delivery delays affecting AuthKit, Core Services - AuthKit, Dashboard, and Supporting Services - Dashboard. The incident started at 2026-07-16 12:06 UTC and was resolved at 2026-07-16 12:21 UTC, lasting 15 min; WorkOS identified and resolved the issue but did not specify the cause or fix.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Email delivery delays
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-07-16 12:06 UTC
Before: not present
After: 2026-07-16 12:21 UTC
Before: not present
After: AuthKit, Core Services - AuthKit, Dashboard, Supporting Services - Dashboard
Before: not present
After: We're seeing delays in email delivery. Our team is investigating. We will share an update as soon as possible.
Before: not present
After: We've identified the issue causing email delays. We are working to mitigate the issue.
Before: not present
After: We've resolved the issue with email delivery delays.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Email delivery delays (this change) WorkOS reported major email delivery delays affecting AuthKit, Core Services - AuthKit, Dashboard, and Supporting Services - Dashboard. The incident started at 2026-07-16 12:06 UTC and was resolved at 2026-07-16 12:21 UTC, lasting 15 min; WorkOS identified and resolved the issue but did not specify the cause or fix. | Major incident |