Twilio: Customers Receiving Duplicate SENT Status Callbacks for Whatsapp Channel
Timeline of updates
- resolved
The issue with duplicate SENT status callbacks has been resolved and the WhatsApp channel is operating normally at this time.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2024-09-04 13:18 UTC, resolved after 7 d, 1 update(s).
- Title
- Customers Receiving Duplicate SENT Status Callbacks for Whatsapp Channel
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/07fb5p3w7ry4
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