rewindex

CompaniesVonageMonthly reportsSeptember 2024

Vonage in September 2024: incidents, uptime and changes

58incidents posted
0labelled major or critical
100%free of major/critical
38.88%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 18.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 53 · No impact listed 5

Incidents 58

IncidentImpactStartedDurationStatusDay
Venezuela SMS - Degradation of messages towards Digitel networksMinor4.5 hresolved09-02
Mexico SMS - degradation of Outbound SMS from preregistered brands and Inbound SMS to a subset of short codesMinor1.3 hresolved09-02
Ghana SMS - Delivery Degradation towards MTN NetworkMinor5.7 hresolved09-02
Jamaica SMS - Degradation towards Jamaica multiple networksMinor47 minresolved09-03
Video API Platform Data Reporting IssueNo impact listed1.1 hresolved09-03
Germany SMS - Delivery Degradation towards Telekom Deutschland GmbHMinor3.3 hresolved09-04
USA MMS - Delivery receipt latency affecting MMS from Short Codes towards T-MobileMinor9.6 hresolved09-04
Mexico SMS - Delivery Receipt Degradation towards Mexico Telcel NetworksMinor9.9 hresolved09-04
Issue with receiving invoice/payment emailsMinor20 hresolved09-04
Media API Issue in PlatformMinor2.7 hresolved09-04
Service Issue in Video API PlatformMinor5.3 hresolved09-04
Brazil SMS - Delivery Degradation affecting Oi NetworkMinor4.7 hresolved09-04
Issue with Video reporting dataNo impact listed23 minresolved09-05
Mexico SMS - Degradation towards AT&T MexicoMinor2.0 hresolved09-05
USA SMS - Delivery Degradation affecting US Regional CarriersMinor3.1 hresolved09-06
Video API Service Issue in PlatformNo impact listed14 hresolved09-06
USA MMS - Degradation affecting 10DLC numbers towards Verizon, AT&T networksMinor2.3 hresolved09-07
Mauritania SMS - Delivery Degradation El JawalMinor8.3 hresolved09-09
USA Inbound SMS API- Content modifiedMinor41 hresolved09-09
Algeria SMS - Delivery degradation towards Ooredoo (Wataniya Telecom)Minor4.7 hresolved09-10
Chile SMS - Delivery degradation towards TelefonicaMinor26 hresolved09-10
Spain SMS - Delivery degradation towards Yoigo networkMinor14 hresolved09-11
Meta Business Manager Service issueMinor2 dresolved09-11
Tunisia SMS - Delivery degradation towards Orange networkMinor16 hresolved09-12
Brazil SMS - Delivery receipt degradation affecting Tim BrazilMinor5.3 hresolved09-13
Belgium SMS - Delivery degradation towards Belgium through TelenetMinor4.0 hresolved09-13
Indonesia SMS - Delivery Degradation of International Brands towards Hutchison 3Minor1.8 hresolved09-15
India SMS - Delivery degradation affecting Reliance Jio networksMinor4.0 hresolved09-17
Service Issue in Platform affecting EU regionMinor2 dresolved09-18
Philippines SMS - Delivery Degradation of International Brands towards Smart TelecomMinor15 hresolved09-18
Service issue in Verify APINo impact listed0 minresolved09-19
Service Issue with WhatsApp Business Manager PlatformMinor5 dresolved09-19
Service Issues in Messages API - WhatsApp onboardingMinor3 dresolved09-20
Uganda SMS - Delivery degradation towards Airtel UgandaMinor5.0 hresolved09-21
SMS Messaging IssueMinor11 dresolved09-22
Cambodia SMS - Delivery degradation towards Yes Seatel CambodiaMinor48 minresolved09-22
USA SMS - Delivery receipt latency affecting messages sent using subset of short codesMinor4.9 hresolved09-22
Sweden SMS - Delivery degradation towards TelenorMinor3.8 hresolved09-23
Chile SMS - Delivery degradation towards Chile through subset of local LVNsMinor2.5 hresolved09-23
Brazil SMS - Degradation affecting Claro BrazilMinor7.6 hresolved09-23
Brazil SMS - Delivery receipt degradation affecting Tim BrazilMinor6.6 hresolved09-24
Nigeria SMS - Delivery Degradation towards Glo Mobile (Globacom) networkMinor29 hresolved09-24
Egypt SMS - Delivery degradation towards Etisalat networkMinor8.1 hresolved09-25
Egypt SMS - Delivery degradation towards Etisalat networkMinor3.4 hresolved09-25
Iran SMS - Delivery degradation towards Rightel networkMinor4.6 hresolved09-25
Service Issue in Voice PlatformNo impact listed0 minresolved09-25
Dominican Republic SMS - Delivery Degradation towards ClaroMinor2.4 hresolved09-26
USA T-Mobile - delivery receipt latency affecting MMS towards T-MobileMinor1.1 hresolved09-26
Mexico SMS - Degradation towards AT&T MexicoMinor1.1 hresolved09-26
Mexico SMS - Degradation towards Altan Redes MexicoMinor9.6 hresolved09-26
Email requested via Verify V2 are undeliverableMinor39 minresolved09-27
Ethiopia SMS - Delivery Degradation towards Ethio-Telecom networkMinor7.2 hresolved09-27
Israel SMS - Delivery degradation towards Partner networkMinor8.2 hresolved09-28
USA SMS - Delivery Degradation affecting 10DLC traffic towards T-Mobile NetworkMinor6.2 hresolved09-28
Myanmar SMS - Delivery degradation towards MPT networkMinor20 hresolved09-29
[Voice] Inbound Quality Degradation: France networksMinor3 dresolved09-30
Malaysia SMS - Delivery degradation affecting U-mobileMinor4.7 hresolved09-30
USA SMS - Delivery degradation affecting SMS messages sent towards Verizon networkMinor7.7 hresolved09-30

Maintenance 133

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Cite this

Vonage posted 58 status incidents in September 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Vonage in September 2024
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/2024/09

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