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CompaniesVonageMonthly reportsAugust 2024

Vonage in August 2024: incidents, uptime and changes

84incidents posted
1labelled major or critical
99.80%free of major/critical
36.42%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 29 min, incident time 19.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 72 · No impact listed 11

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Messages API - Service issue on WhatsApp channelMajor1.5 hresolved08-30

Other incidents 83

IncidentImpactStartedDurationStatusDay
Morocco SMS - Degradation to Maroc TelecomMinor5.5 hresolved08-01
Canada SMS - Delivery Delay in SMS sending towards Videotron networkMinor15 hresolved08-01
Slovenia SMS - Delivery Degradation towards Telekom SlovenijeMinor3.4 hresolved08-01
Tajikistan SMS - Delivery Degradation towards ZET-MobileMinor4.4 hresolved08-01
China SMS - Partial degradation of Pre-Registered brands towards China MobileMinor6.3 hresolved08-01
Iraq SMS - Delivery degradation towards Asiacell networkMinor7.7 hresolved08-02
Ivory Coast SMS - Delivery degradation affecting OrangeMinor4.3 hresolved08-02
Canada SMS - Degradation affecting messages using subset of Short Code numbers towards Canadian networksMinor1.2 hresolved08-02
Algeria SMS - Delivery degradation affecting Mobilis NetworkMinor23 hresolved08-03
Brazil SMS - Degradation affecting Claro BrazilMinor3.8 hresolved08-04
Ghana SMS - Delivery Degradation towards MTN NetworkMinor6.1 hresolved08-04
Nigeria SMS - Delivery Degradation towards MTN networkMinor5.9 hresolved08-04
Bangladesh SMS - Delivery degradation towards multiple networksMinor4.7 hresolved08-05
Ethiopia SMS - Delivery Degradation towards Ethio-Telecom networkMinor8.8 hresolved08-05
Honduras SMS - Delivery degradation towards TIGOMinor5.2 hresolved08-05
Kenya SMS - Delivery degradation towards Safaricom networkMinor3.1 hresolved08-06
Nigeria SMS - Delivery Degradation towards Glo Mobile (Globacom) networkMinor20 hresolved08-06
Iraq SMS - Delivery degradation towards Asiacell networkMinor1.8 hresolved08-07
Vietnam SMS - Degradation affecting Pre-Registered Brands.Minor26 minresolved08-07
Service issue in Voice platformNo impact listed1.5 hresolved08-07
Brazil SMS - Degradation affecting CTBC Celular S.A.(Algar Telecom)Minor20 hresolved08-07
CA SMS - Delivery receipt degradation affecting messages sent using subset of short codes to Bell MobilityMinor31 hresolved08-07
Brazil SMS - Degradation affecting CTBC Celular S.A.(Algar Telecom)Minor7.0 hresolved08-09
USA MMS - latency affecting MMS messages sent using 10DLC numbersMinor4.4 hresolved08-09
Venezuela SMS - Degradation of messages towards Digitel networksMinor2.6 hresolved08-09
Brazil SMS - Delivery receipt degradation affecting Tim BrazilMinor12 hresolved08-09
Media server failureNo impact listed0 minresolved08-10
Austria SMS - message delivery latency towards multiple networksMinor16 hresolved08-11
Service Issue in Voice PlatformMinor2.1 hresolved08-12
Voice API Issue in PlatformMinor2.0 hresolved08-12
Uruguay SMS - Delivery degradation towards ANTELMinor7.2 hresolved08-12
Ivory Coast SMS - Delivery degradation affecting OrangeMinor2.5 hresolved08-12
Peru SMS - Degradation towards Movistar networkMinor3.4 hresolved08-13
USA MMS - latency affecting MMS messages sent using a Subset of Shortcodes towards T-MobileMinor16 hresolved08-13
Voice Platform Service Issue in APAC regionMinor1.9 hresolved08-13
Kenya Voice - Degradation of outbound and inbound calls towards a subset of Long Virtual NumbersMinor3 dresolved08-14
United Kingdom SMS - Delivery Degradation towards UK Orange networkMinor15 hresolved08-14
Video API platform data reporting issueMinor41 minresolved08-14
Service Issue in SMS PlatformNo impact listed2.7 hresolved08-15
Incomplete records in Video InspectorMinor1.1 hresolved08-15
Honduras SMS - Delivery degradation towards TIGOMinor19 hresolved08-15
Indonesia SMS - Delivery Degradation of International Brands towards Hutchison 3Minor4 dresolved08-15
Italy SMS - Delivery Receipt Latency towards multiple networksMinor4.8 hresolved08-16
Algeria SMS - Delivery degradation affecting Algeria Mobile / Mobilis NetworkMinor27 hresolved08-17
Tajikistan SMS - Delivery Degradation towards ZET-MobileMinor3.9 hresolved08-17
Brazil SMS - Degradation affecting Claro BrazilMinor7.3 hresolved08-17
Service Issue in Voice PlatformMinor5.2 hresolved08-18
Algeria SMS - Delivery degradation affecting Ooredoo NetworkMinor3.3 hresolved08-19
Venezuela SMS - Degradation of messages towards Digitel networksMinor6.9 hresolved08-19
Tajikistan SMS - Delivery Degradation towards ZET-MobileMinor5.1 hresolved08-19
Peru SMS - Degradation towards Movistar networkMinor3.9 hresolved08-19
Indonesia SMS - Delivery degradation towards TelkomselMinor7.6 hresolved08-19
SMS and Voice Service Issue in APAC (both Singapore and Sydney) PlatformMinor21 hresolved08-19
Brazil SMS - Delivery receipt degradation affecting Tim BrazilMinor5.5 hresolved08-19
Tanzania SMS - Delivery receipt degradation affecting MICMinor9.3 hresolved08-20
Ireland SMS - Delivery Degradation towards Meteor networkMinor1.3 hresolved08-20
Ghana SMS - Delivery Degradation towards MTN NetworkMinor9.6 hresolved08-20
Colombia SMS - Delivery Degradation towards ClaroMinor9.1 hresolved08-20
Tajikistan SMS - Delivery Degradation towards ZET-MobileMinor6.4 hresolved08-20
Video API issueNo impact listed1.1 hresolved08-20
Voice Platform incident - EUNo impact listed9.3 hresolved08-20
Media SFU Node downNo impact listed0 minresolved08-21
Togo SMS - Delivery Degradation towards MoovMinor29 hresolved08-21
In-App Voice Issue in US Data CenterMinor19 hresolved08-22
Video - Archiving (Standard) API FailuresNo impact listed0 minresolved08-22
Video API server issue in EU-Central and AP-South regionNo impact listed52 minresolved08-23
Voice Service Issue in US West RegionMinor1.8 hresolved08-23
Brazil SMS - Delivery receipt degradation affecting Tim BrazilMinor6.8 hresolved08-24
Algeria SMS - Delivery degradation towards Ooredoo (Wataniya Telecom) networkMinor3.3 hresolved08-25
Nicaragua SMS - Delivery degradation towards TigoMinor1.6 hresolved08-26
Sweden SMS - Delivery receipt degradation affecting Hi3G SwedenMinor25 hresolved08-27
China SMS - Partial degradation of Pre-Registered brandsMinor12 hresolved08-27
Malaysia SMS - Delivery degradation affecting CelcomMinor7.9 hresolved08-27
Malaysia SMS - Delivery degradation towards DigiMinor7.3 hresolved08-27
Video API Platform Data Reporting IssueNo impact listed2.9 hresolved08-27
Service Issue in Customer dashboardNo impact listed0 minresolved08-28
Voice Inspector IssuesMinor1.4 hresolved08-28
South Africa SMS - Delivery Degradation towards Vodacom NetworkMinor7.4 hresolved08-29
Israel SMS - Delivery degradation affecting Golan TelecomMinor17 hresolved08-29
Canada SMS - Delivery Degradation affecting SasktelMinor8.4 hresolved08-29
Potential recordings upload delayNo impact listed11 minresolved08-29
Venezuela SMS - Degradation of messages towards Digitel networksMinor8.1 hresolved08-30
USA MMS - Delivery degradation affecting MMS messages sent towards Verizon networkMinor6.2 hresolved08-30

Maintenance 144

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Cite this

Vonage posted 84 status incidents in August 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Vonage in August 2024
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/2024/08

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