Vonage: Service Issue in Voice Platform
Timeline of updates
- resolved
This issue has been resolved. The following services were impacted from [12-08-2024 11:43] UTC until [12-08-2024 13:08] UTC: Voice API (APAC region) SIP trunking has not been impacted. All services have been restored. Please let support@api.vonage.com know if you continue to experience problems with this. A post-mortem will be published in the next few days.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2024-08-12 12:23 UTC, resolved after 2.1 h, 1 update(s).
- Title
- Service Issue in Voice Platform
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/k423v49j2fph
Vonage profileRecent Vonage incidentsAll outages on August 12, 2024Vonage in August 2024MarkdownJSON