Outages by dayAugust 1, 2024

Outages on August 1, 2024

UTC day 2024-08-01 (Aug 1, 2024, 00:00 to Aug 1, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

63incidents started

9labelled major or critical

32vendors with a new incident

19still open from earlier days

By vendor label: Critical 3 · Major 6 · Minor 49 · No impact listed 5 · 35 maintenance

Incidents started this day 63

Vendor	Incident	Impact	Started	Resolved	Status
Klaviyo	Site and API Inaccessibility	Critical	10:33	12:09 (1.6 h)	resolved
Snowflake	Azure - East US 2 (Virginia): INC0113237	Critical	10:57	15:38 (4.7 h)	resolved
Contentstack	Contentstack - AWS NA - Web Application Outage	Critical	12:28	12:38 (10 min)	resolved
ActiveCampaign	Customers attempting to log in using MFA see an error page with HTTP Code 500	Major	02:05	07:00 (4.9 h)	resolved
Xero	Xero emails failing to send to some BigPond email addresses	Major	03:52	06:58 (3.1 h)	resolved
NordLayer	Connectivity issues with VPN servers in Montréal, Canada	Major	15:00	16:54 (1.9 h)	resolved
Make	Problems executing scenarios with Gmail app	Major	15:43	18:02 (2.3 h)	resolved
Dagster	Degraded Run Timeline Performance	Major	19:31	21:19 (1.8 h)	resolved
Amplitude	Charts are Slow to Load or Unavailable	Major	21:20	22:17 (57 min)	resolved
Twilio	SMS Delivery Delays to Vodacom Network in South Africa	Minor	00:03	06:36 (6.5 h)	resolved
Vonage	Morocco SMS - Degradation to Maroc Telecom	Minor	00:14	05:44 (5.5 h)	resolved
Twilio	Delays in A2P 10DLC T-Mobile Registrations and De-Registrations	Minor	01:05	Aug 3, 2024, 18:23 (3 d)	resolved
Twilio	SMS Delivery Reports Delay To Megafon Network in Russia	Minor	01:07	09:41 (8.6 h)	resolved
Runway	Elevated Lipsync Errors	Minor	01:23	01:56 (33 min)	resolved
Dialpad	Call Quality Issues with Desk Phones	Minor	02:44	04:59 (2.3 h)	resolved
Sentry	Error and transaction ingestion is delayed	Minor	02:52	04:55 (2.0 h)	resolved
CircleCI	Increased latency in some workflows and jobs APIs	Minor	03:09	05:40 (2.5 h)	resolved
Twilio	SMS Delivery Delay To Videotron Network In Canada	Minor	05:20	17:21 (12 h)	resolved
Vonage	Canada SMS - Delivery Delay in SMS sending towards Videotron network	Minor	05:40	20:23 (15 h)	resolved
Mixpanel	Temporary Data Ingestion delay	Minor	05:50	13:24 (7.6 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	06:10	06:15 (5 min)	resolved
Pinecone	Elevated latencies and gateway errors (504) for control plane APIs	Minor	06:49	14:18 (7.5 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	06:58	07:03 (5 min)	resolved
Sinch	Delivery issue Canada - Videotron	Minor	07:34	12:06 (4.5 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	08:04	08:09 (5 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	08:22	08:27 (5 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	08:32	08:37 (5 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	08:46	08:51 (5 min)	resolved
Vonage	Slovenia SMS - Delivery Degradation towards Telekom Slovenije	Minor	09:46	13:08 (3.4 h)	resolved
Scaleway	[DC5] Rack C8 in Room 7 connectivity issues	Minor	10:26	Aug 2, 2024, 08:17 (22 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	10:58	11:08 (10 min)	resolved
Twilio	SMS Delivery Failures To Mobitel Network In Slovenia	Minor	11:09	15:49 (4.7 h)	resolved
Bandwidth	Dashboard Incident - Insights	Minor	11:50	14:47 (3.0 h)	resolved
Twilio	SMS Delivery Delays to Tigo Network in Guatemala	Minor	12:28	19:43 (7.3 h)	resolved
Jina AI	High Model Latency	Minor	12:38	12:43 (5 min)	resolved
Twilio	Email in Flex Outbound Emails Delayed	Minor	13:37	21:44 (8.1 h)	resolved
Help Scout	Slow Page Loads	Minor	14:14	15:19 (1.1 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	16:24	16:29 (5 min)	resolved
QuickBooks Online	QBO Emailed Forms Not Received	Minor	16:46	23:48 (7.0 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	16:48	16:53 (5 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	17:28	17:33 (5 min)	resolved
Vonage	Tajikistan SMS - Delivery Degradation towards ZET-Mobile	Minor	18:09	22:31 (4.4 h)	resolved
Twilio	SMS Delivery Delays to Etisalat Network in Afghanistan	Minor	18:20	Aug 2, 2024, 16:37 (22 h)	resolved
Pendo	Pendo Feedback Processing Delays	Minor	18:51	22:00 (3.1 h)	resolved
QuickBooks Online	E-Invoicing customers are encountering 502 Bad Gateway	Minor	18:59	21:09 (2.1 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	19:00	19:59 (59 min)	resolved
Anthropic	Additional Rate Limits are being applied for API customers	Minor	19:33	21:21 (1.8 h)	resolved
Claude	Additional Rate Limits are being applied for API customers	Minor	19:33	21:21 (1.8 h)	resolved
Jina AI	High Model Latency	Minor	19:44	19:49 (5 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	20:12	20:17 (5 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	20:34	20:39 (5 min)	resolved
Red Hat (incl. Quay.io)	access.redhat.com - Support Cases degraded performance	Minor	20:45	Aug 2, 2024, 04:38 (7.9 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	21:08	21:13 (5 min)	resolved
Jina AI	High Model Latency	Minor	21:19	21:24 (5 min)	resolved
Hootsuite	Video posts issues	Minor	21:24	Aug 2, 2024, 01:03 (3.6 h)	resolved
Vonage	China SMS - Partial degradation of Pre-Registered brands towards China Mobile	Minor	22:05	Aug 2, 2024, 04:21 (6.3 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	22:54	22:59 (5 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	23:06	23:11 (5 min)	resolved
Aircall	Call History not visible on Aircall App	No impact listed	01:29	03:05 (1.6 h)	resolved
Twilio	Our Engineers are Investigating an Issue with receiving audio when connecting to conference Flex	No impact listed	14:29	14:33 (4 min)	resolved
Asana	Application and API errors	No impact listed	15:21	19:49 (4.5 h)	postmortem
Rootly	Delayed Workflow Runs	No impact listed	16:28	16:28 (0 min)	resolved
Smartsheet	Issue loading and saving	No impact listed	21:12	23:29 (2.3 h)	resolved

Still open from earlier days 19

Vendor	Incident	Impact	Started	Resolved	Status
Heap	Data collection reload is being executed now	Major	Jul 31, 2024, 07:59	23:12 (39 h)	resolved
Klaviyo	Site and API Inaccessibility	Major	Jul 31, 2024, 20:26	00:35 (4.2 h)	resolved
QuickBooks Online	Some customers are unable to process credit card payments in QuickBooks Desktop.	Major	Jul 31, 2024, 21:51	01:43 (3.9 h)	resolved
ActiveCampaign	Contact counts not loading when inserting a segment on the campaign summary page	Major	Jul 31, 2024, 23:24	04:26 (5.0 h)	resolved
Bandwidth	Outbound 10DLC SMS - 4720 DLR Code	Minor	Jul 25, 2024, 16:54	Aug 27, 2024, 11:30 (33 d)	resolved
Twilio	Delays in A2P 10DLC T-Mobile Registrations and De-Registrations	Minor	Jul 26, 2024, 18:17	00:42 (5 d)	resolved
Jupyter (Anaconda)	Notebook redirect issue for Firefox users	Minor	Jul 27, 2024, 01:26	Aug 5, 2024, 19:51 (10 d)	resolved
Snyk	Snyk Code Recurring Tests degraded	Minor	Jul 29, 2024, 12:15	09:04 (3 d)	resolved
Scaleway	[DC5] - Switch reboot on Room 9 Rack C51	Minor	Jul 29, 2024, 14:50	Aug 28, 2024, 12:48 (30 d)	resolved
Bandwidth	VOXSMS Outbound Incident	Minor	Jul 29, 2024, 17:14	Aug 9, 2024, 23:15 (11 d)	resolved
Twilio	SMS Delivery Delays and Failures To And From Multiple Networks in US via Subset of Twilio Numbers	Minor	Jul 30, 2024, 09:26	22:32 (3 d)	resolved
Vonage	USA SMS & MMS - Delivery Degradation affecting Subset of Short code and toll free numbers traffic towards Verizon	Minor	Jul 31, 2024, 13:17	23:55 (35 h)	resolved
Twilio	SMS Delivery Report Delays to and from Verizon Network in US over Subset of Short Code and Toll-Free Numbers	Minor	Jul 31, 2024, 13:45	23:40 (34 h)	resolved
Plivo	Delivery report delays on toll-free SMS towards Verizon numbers in US phone	Minor	Jul 31, 2024, 16:28	23:45 (31 h)	resolved
Plivo	Delay in processing 10DLC Campaign requests in US	Minor	Jul 31, 2024, 18:05	Aug 2, 2024, 17:15 (47 h)	resolved
Vonage	Video Dashboard Service Disruption	Minor	Jul 31, 2024, 19:41	12:25 (17 h)	resolved
Wiz	Some of the Okta connectors missing part of the applications	No impact listed	Jul 30, 2024, 10:30	12:44 (2 d)	resolved
Akamai	DigiCert certificate revocation event	No impact listed	Jul 30, 2024, 11:17	Aug 5, 2024, 18:30 (6 d)	resolved
Bandwidth	Toll Free SMS, Short Code Outbound Delays	No impact listed	Jul 31, 2024, 16:30	14:48 (22 h)	resolved

Maintenance 35

Vendor	Incident	Impact	Started	Resolved	Status
Dropbox Sign	[Scheduled] Scheduled Maintenance	Maintenance	00:00	02:00 (2.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Motiv	Maintenance	01:00	01:30 (30 min)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Motiv Mobile Operator	Maintenance	01:00	01:30 (30 min)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	01:00	02:00 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers	Maintenance	03:00	07:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	03:00	07:00 (4.0 h)	resolved
DNSimple	[Scheduled] Registrar Scheduled Maintenance Notice	Maintenance	04:00	07:00 (3.0 h)	resolved
Twilio	[Scheduled] Chile SMS Carrier Partner Maintenance	Maintenance	05:00	06:00 (1.0 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	05:30	11:30 (6.0 h)	resolved
Plivo	Delivery delay on outbound Toll-Free SMS towards Canada : Videotron phone numbers	Maintenance	05:46	17:31 (12 h)	resolved
Sinch	[Scheduled] * CANCELLED* DI SMS 365 (SMSX) \| Operator Services \| Application & System Maintenance \| PCR Number #PCRSDI-11286	Maintenance	05:46	not resolved	unknown
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	10:00 (4.0 h)	resolved
Scaleway	[Scheduled] [Managed DB for Redis]-Maintenances on PAR-2 instances	Maintenance	07:00	10:00 (3.0 h)	resolved
Typeform	[Scheduled] Scheduled maintenance - Submissions	Maintenance	07:30	08:30 (1.0 h)	resolved
Scaleway	[Scheduled] API Maintenance	Maintenance	08:00	09:00 (1.0 h)	resolved
Jupyter (Anaconda)	[Scheduled] anaconda.org CDN maintenance - channel r	Maintenance	08:00	09:48 (1.8 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	08:58	09:40 (42 min)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Outbound Tollfree SMS towards the US phone numbers	Maintenance	09:00	11:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS	Maintenance	09:00	11:00 (2.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll-Free Number Provider	Maintenance	09:00	11:01 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting 10DLC SMS messages	Maintenance	09:00	11:00 (2.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Operator Services \| Database and Application Maintenance \| PCRSDI-11300	Maintenance	09:01	12:00 (3.0 h)	resolved
Sinch	[Scheduled] Internal Maintenance - Migration of Verizon 10DLC Supplier connections to new sites	Maintenance	09:01	11:00 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned maintenance affecting Verizon Wireless	Maintenance	09:01	11:02 (2.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, MMS - Planned maintenance affecting toll free numbers	Maintenance	09:01	11:01 (2.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	09:15	09:45 (30 min)	resolved
Vonage	[Scheduled] Japan Voice - Emergency maintenance affecting Long Virtual Numbers	Maintenance	10:00	14:00 (4.0 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	10:00	11:00 (1.0 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	13:00	14:00 (1.0 h)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled	Maintenance	16:00	Aug 2, 2024, 10:00 (18 h)	resolved
Twilio	[Scheduled] Indonesia SMS Carrier Maintenance - XL	Maintenance	18:00	20:00 (2.0 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Planned maintenance affecting XL network	Maintenance	18:00	20:00 (2.0 h)	resolved
Twilio	[Scheduled] Asia and Africa SMS Carrier Partner Maintenance	Maintenance	18:30	Aug 2, 2024, 01:00 (6.5 h)	resolved
Vonage	[Scheduled] Nigeria SMS - Planned maintenance affecting Airtel	Maintenance	18:30	Aug 2, 2024, 01:00 (6.5 h)	resolved
ngrok	[Scheduled] Database Maintenance	Maintenance	22:00	Aug 2, 2024, 01:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Klaviyo, Snowflake, Contentstack, ActiveCampaign, Xero, NordLayer, Make, Dagster, Amplitude, Twilio, Vonage, Runway.

Cite this

63 vendor-reported incidents started on 2024-08-01 (UTC) across 32 vendors, 9 labelled major or critical by the vendor.

Title: Outages on August 1, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-08-01 00:00 UTC
URL: https://rewindex.com/outages/2024-08-01

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