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Xero: Xero emails failing to send to some BigPond email addresses

Impact: majorStatus: resolvedStarted Resolved (3.1 h)1 updateSource: status.xero.com (opens in new tab)

Timeline of updates

  1. resolved

    Our team has resolved the issue impacting customers trying to send emails from Xero to customers with a BigPond email address. We apologise for any inconvenience this has caused. Our technical team identified that this related to network stability issues with one of the external services that several of our Xero products use.

From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab). Xero profile · Recent Xero incidents · Markdown · JSON