Outages by dayJuly 31, 2024

Outages on July 31, 2024

UTC day 2024-07-31 (Jul 31, 2024, 00:00 to Jul 31, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

83incidents started

15labelled major or critical

39vendors with a new incident

28still open from earlier days

By vendor label: Critical 4 · Major 11 · Minor 54 · No impact listed 14 · 34 maintenance

Outage events this day

22:00AWS outage · 9 linked vendors, plus 3 other incidents also happening in the same window (not linked)
Vendors reported an AWS outage; AWS’s own incident for this date is not in the archive.

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 83

Vendor	Incident	Impact	Started	Resolved	Status
Braze	Braze Learning Unavailable	Critical	02:18	04:00 (1.7 h)	resolved
PyPI (Python Infrastructure)	PyPI Backend Outage	Critical	03:21	03:34 (13 min)	resolved
Mailjet	Login issues with Mailjet Application	Critical	05:44	11:03 (5.3 h)	resolved
Pinecone	Query/Fetch operations failing in AWS us-west-2 serverless	Critical	20:22	20:55 (33 min)	resolved
Maven Central	OSSRH is down	Major	01:53	01:58 (5 min)	resolved
Maven Central	OSSRH is down	Major	03:18	03:18 (0 min)	resolved
Snyk	Code tests and import failing via Github Brokers	Major	05:47	08:07 (2.3 h)	resolved
Heap	Data collection reload is being executed now	Major	07:59	Aug 1, 2024, 23:12 (39 h)	resolved
New Relic	UI Irregularities in EU Region	Major	08:55	11:29 (2.6 h)	resolved
Twilio	Bundles not recognised by Twilio Console	Major	09:13	12:18 (3.1 h)	resolved
Klaviyo	Site and API Inaccessibility	Major	20:26	Aug 1, 2024, 00:35 (4.2 h)	resolved
Pendo	Increased latency for data ingestion, guides, and other services	Major	20:30	20:52 (22 min)	resolved
Grafana Cloud	Issues Querying Hosted Logs	Major	20:50	22:03 (1.2 h)	resolved
QuickBooks Online	Some customers are unable to process credit card payments in QuickBooks Desktop.	Major	21:51	Aug 1, 2024, 01:43 (3.9 h)	resolved
ActiveCampaign	Contact counts not loading when inserting a segment on the campaign summary page	Major	23:24	Aug 1, 2024, 04:26 (5.0 h)	resolved
Honeycomb	AWS CloudWatch integration ingest delays	Minor	00:11	13:35 (13 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	00:30	00:35 (5 min)	resolved
GitHub Copilot	Incident with Codespaces	Minor	00:52	03:37 (2.8 h)	resolved
GitHub	Incident with Codespaces	Minor	00:52	03:37 (2.8 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	01:00	01:05 (5 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	01:10	01:15 (5 min)	resolved
Canva	Degraded performance	Minor	01:18	14:53 (14 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	01:36	01:41 (5 min)	resolved
Netlify	Increased latency and errors on High Performance Edge	Minor	02:00	02:00 (0 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	04:44	04:49 (5 min)	resolved
RevenueCat	Scheduled data exports, charts, and customer lists delayed	Minor	06:59	10:22 (3.4 h)	resolved
Sinch	Delivery Issue France - Lycamobile	Minor	07:53	09:09 (1.3 h)	resolved
GitHub Copilot	Disruption in service with some Redis clusters	Minor	07:59	09:20 (1.4 h)	resolved
GitHub	Disruption in service with some Redis clusters	Minor	07:59	09:20 (1.4 h)	resolved
Vonage	France SMS - Delivery degradation towards Lycamobile network	Minor	08:06	12:40 (4.6 h)	resolved
Twilio	SMS Delivery Delays To Lycamobile Network In France	Minor	08:37	14:28 (5.8 h)	resolved
Twilio	Connectivity Lost on 8% of Super SIM Devices	Minor	09:03	10:23 (1.3 h)	resolved
Twilio	SMS Delivery Delay to GCI Network in US via subset of Longcodes	Minor	09:36	12:31 (2.9 h)	resolved
Sinch	Delivery Issue France - Lycamobile	Minor	09:49	14:27 (4.6 h)	resolved
Sinch	Delivery Issue Mongolia - Unitel	Minor	11:00	13:25 (2.4 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	11:00	11:05 (5 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	11:34	11:39 (5 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	12:00	12:05 (5 min)	resolved
Runway	Elevated Errors in Video Generation	Minor	12:01	18:50 (6.8 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	12:24	12:29 (5 min)	resolved
DNSimple	IPv6 Network problems in Europe	Minor	12:39	14:40 (2.0 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	12:40	12:45 (5 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	12:46	12:51 (5 min)	resolved
Akamai	Enterprise Application Access (EAA) issue	Minor	12:54	14:03 (1.1 h)	resolved
Scaleway	[DC5] Rack C8 in Room 7 connectivity issues	Minor	13:16	13:35 (19 min)	resolved
Vonage	USA SMS & MMS - Delivery Degradation affecting Subset of Short code and toll free numbers traffic towards Verizon	Minor	13:17	Aug 1, 2024, 23:55 (35 h)	resolved
LiveKit	Analytics on cloud dashboard is offline	Minor	13:27	13:30 (3 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	13:34	13:39 (5 min)	resolved
Twilio	SMS Delivery Report Delays to and from Verizon Network in US over Subset of Short Code and Toll-Free Numbers	Minor	13:45	Aug 1, 2024, 23:40 (34 h)	resolved
Twilio	SMS Delivery Delays to Syriatel Network in Syria	Minor	14:00	22:52 (8.9 h)	resolved
Buildkite	Elevated Agent connectivity issues	Minor	14:00	14:00 (0 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	14:58	15:08 (10 min)	resolved
Maven Central	Search results are out of date	Minor	15:01	15:09 (8 min)	resolved
Twilio	Super SIM Network Connectivity Issues	Minor	15:31	21:47 (6.3 h)	resolved
CircleCI	GET Calls To The /api/v2/runner Endpoint Resulted In A 301 Error	Minor	16:00	16:00 (0 min)	resolved
RevenueCat	Scheduled data exports, charts, and customer lists delayed	Minor	16:13	17:27 (1.2 h)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	16:26	16:31 (5 min)	resolved
Plivo	Delivery report delays on toll-free SMS towards Verizon numbers in US phone	Minor	16:28	Aug 1, 2024, 23:45 (31 h)	resolved
Plivo	Delay in processing 10DLC Campaign requests in US	Minor	18:05	Aug 2, 2024, 17:15 (47 h)	resolved
Twilio	MMS Delivery Failures from Multiple Networks in the US to a Subset of Short Codes	Minor	18:26	21:11 (2.8 h)	resolved
CircleCI	Intermittent 500 response from CircleCI API	Minor	18:32	19:23 (51 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	18:50	18:55 (5 min)	resolved
BigCommerce	Account management issues	Minor	19:25	21:18 (1.9 h)	resolved
Vonage	Video Dashboard Service Disruption	Minor	19:41	Aug 1, 2024, 12:25 (17 h)	resolved
GitHub Copilot	Disruption with some GitHub services	Minor	20:38	21:21 (43 min)	resolved
GitHub	Disruption with some GitHub services	Minor	20:38	21:21 (43 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	21:38	21:43 (5 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	22:40	22:45 (5 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	23:32	23:37 (5 min)	resolved
Census	Elevated Error Rates Detected	No impact listed	00:47	03:23 (2.6 h)	resolved
LaunchDarkly	Elevated error rate for scheduled changes and workflow changes	No impact listed	01:27	03:02 (1.6 h)	resolved
DigitalOcean	Spaces Access Key	No impact listed	01:29	01:29 (0 min)	resolved
Bandwidth	ATL Data Center Incident	No impact listed	01:44	14:01 (12 h)	resolved
Vonage	Video API platform data reporting issue	No impact listed	05:53	07:29 (1.6 h)	resolved
NordLayer	Connections Activity being unavailable on a handful of dedicated servers	No impact listed	08:14	11:30 (3.3 h)	resolved
Sinch	Network Degradation - EU3	No impact listed	12:00	12:00 (0 min)	resolved
LaunchDarkly	Elevated error rate for scheduled changes and workflow changes again	No impact listed	12:45	13:50 (1.1 h)	resolved
HubSpot	Identified: Activity Reports is unavailable for some customers is unavailable for some customers	No impact listed	13:44	13:48 (4 min)	resolved
Bandwidth	Dashboard Notification Incident	No impact listed	15:17	20:56 (5.7 h)	resolved
Bandwidth	Toll Free SMS, Short Code Outbound Delays	No impact listed	16:30	Aug 1, 2024, 14:48 (22 h)	resolved
Render	Services appearing as not found on Dashboard	No impact listed	18:24	18:24 (0 min)	resolved
Twilio	SMS Delivery Delays to AT&T Network in the US	No impact listed	20:17	20:17 (0 min)	resolved
Scaleway	[TEM]-Proxy down for 30 min	No impact listed	22:00	22:00 (0 min)	resolved

Still open from earlier days 28

Vendor	Incident	Impact	Started	Resolved	Status
Mailjet	Login issues with Mailjet Application	Critical	Jul 30, 2024, 12:25	01:55 (14 h)	resolved
Smartsheet	Unable to access Smartsheet	Critical	Jul 30, 2024, 22:13	02:28 (4.3 h)	resolved
Heap	AWS Service Disruption	Critical	Jul 30, 2024, 22:30	04:28 (6.0 h)	resolved
Mapbox	AWS system-wide outage impacting Mapbox traffic and ETAs	Critical	Jul 30, 2024, 23:07	12:17 (13 h)	resolved
Mapbox	Increased Vector Tile errors	Major	Jul 30, 2024, 23:02	06:41 (7.7 h)	resolved
Hootsuite	Scheduled messages, Media Upload and Inbox 2.0 issues	Major	Jul 30, 2024, 23:30	07:31 (8.0 h)	resolved
Bandwidth	Outbound 10DLC SMS - 4720 DLR Code	Minor	Jul 25, 2024, 16:54	Aug 27, 2024, 11:30 (33 d)	resolved
Sinch	10DLC Provisioning Delays	Minor	Jul 26, 2024, 14:48	18:35 (5 d)	resolved
Twilio	Delays in A2P 10DLC T-Mobile Registrations and De-Registrations	Minor	Jul 26, 2024, 18:17	Aug 1, 2024, 00:42 (5 d)	resolved
Jupyter (Anaconda)	Notebook redirect issue for Firefox users	Minor	Jul 27, 2024, 01:26	Aug 5, 2024, 19:51 (10 d)	resolved
Snyk	Snyk Code Recurring Tests degraded	Minor	Jul 29, 2024, 12:15	Aug 1, 2024, 09:04 (3 d)	resolved
Scaleway	[DC5] - Switch reboot on Room 9 Rack C51	Minor	Jul 29, 2024, 14:50	Aug 28, 2024, 12:48 (30 d)	resolved
Bandwidth	VOXSMS Outbound Incident	Minor	Jul 29, 2024, 17:14	Aug 9, 2024, 23:15 (11 d)	resolved
Twilio	SMS Delivery Delays and Failures To And From Multiple Networks in US via Subset of Twilio Numbers	Minor	Jul 30, 2024, 09:26	Aug 1, 2024, 22:32 (3 d)	resolved
Vonage	Indonesia SMS - Delivery Degradation towards XL Axiata	Minor	Jul 30, 2024, 11:13	01:33 (14 h)	resolved
MongoDB Atlas	Microsoft Azure Incident: Degraded Cluster Health - Several Regions Impacted (UAE North Most Impacted)	Minor	Jul 30, 2024, 17:10	00:06 (6.9 h)	resolved
Vonage	Messages API and Voice API latency	Minor	Jul 30, 2024, 17:27	01:15 (7.8 h)	resolved
Semgrep	Many scans experiencing error submitting results	Minor	Jul 30, 2024, 21:05	16:16 (19 h)	resolved
Socket	Issue with duplicate alerts being generated	Minor	Jul 30, 2024, 21:42	00:15 (2.5 h)	resolved
MongoDB Atlas	MongoDB Atlas: Cluster creation and certain healing operations delayed	Minor	Jul 30, 2024, 21:56	00:31 (2.6 h)	resolved
Orb	Elevated error rates on API	Minor	Jul 30, 2024, 22:46	04:57 (6.2 h)	resolved
Substack	Delayed stats due to Amazon Web Services outage	Minor	Jul 30, 2024, 22:55	07:07 (8.2 h)	resolved
Vonage	USA SMS - Delivery receipt degradation affecting messages sent using subset of short codes	Minor	Jul 30, 2024, 22:59	06:30 (7.5 h)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in the US for a Subset of Short Codes	Minor	Jul 30, 2024, 23:05	09:47 (11 h)	resolved
Segment	Heap.io Partner Outage	Minor	Jul 30, 2024, 23:28	16:04 (17 h)	resolved
Wiz	Some of the Okta connectors missing part of the applications	No impact listed	Jul 30, 2024, 10:30	Aug 1, 2024, 12:44 (2 d)	resolved
Akamai	DigiCert certificate revocation event	No impact listed	Jul 30, 2024, 11:17	Aug 5, 2024, 18:30 (6 d)	resolved
Xero	Global: Xero - Customers should now be able to log in and navigate through Xero as expected	No impact listed	Jul 30, 2024, 22:15	04:55 (6.7 h)	resolved

Maintenance 34

Vendor	Incident	Impact	Started	Resolved	Status
Crusoe	[Scheduled] Control Plane Maintenance	Maintenance	00:00	03:00 (3.0 h)	resolved
CircleCI	[Scheduled] Brownout: Deprecating Windows Images	Maintenance	00:00	Aug 1, 2024, 00:00 (24 h)	resolved
Twilio	[Scheduled] Pakistan SMS Carrier Maintenance - Ufone	Maintenance	00:01	05:00 (5.0 h)	resolved
Vonage	[Scheduled] Pakistan SMS - Planned maintenance affecting Pakistan Ufone	Maintenance	00:01	05:00 (5.0 h)	resolved
LogRocket	[Scheduled] Database Upgrade	Maintenance	02:00	03:09 (1.1 h)	resolved
DigitalOcean	[Scheduled] TOR1 Power Maintenance - Phase 2	Maintenance	02:00	Aug 3, 2024, 02:00 (3 d)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - Verizon Wireless	Maintenance	02:00	06:00 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	04:00	08:30 (4.5 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	04:00	08:00 (4.0 h)	resolved
Twilio	[Scheduled] US SMS and MMS Carrier Partner Maintenance	Maintenance	04:01	08:00 (4.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting Telcel Mexico	Maintenance	04:01	12:00 (8.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	05:00	10:00 (5.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11278	Maintenance	05:00	10:00 (5.0 h)	resolved
Close	[Scheduled] Database Maintenance	Maintenance	05:00	05:15 (15 min)	resolved
Vonage	[Scheduled] Belgium Voice - Planned maintenance affecting a subset of Belgium LVNs	Maintenance	11:00	13:00 (2.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking	Maintenance	14:00	14:30 (30 min)	resolved
DigitalOcean	[Scheduled] AMS3 Network Maintenance	Maintenance	16:00	18:32 (2.5 h)	resolved
Twilio	[Scheduled] Malaysia SMS Carrier Maintenance - Digi	Maintenance	16:00	22:00 (6.0 h)	resolved
Vonage	[Scheduled] Malaysia SMS - Planned maintenance affecting Digi	Maintenance	16:00	22:00 (6.0 h)	resolved
CircleCI	[Scheduled] Brownout: Deprecation Notice for Runner Launch Agent 1.1 variants	Maintenance	16:00	Aug 1, 2024, 16:00 (24 h)	resolved
Vonage	[Scheduled] UK SMS - Planned Maintenance affecting 3UK	Maintenance	19:00	Aug 1, 2024, 05:00 (10 h)	resolved
Twilio	[Scheduled] UK SMS Carrier Maintenance - 3 (Hutchison 3G UK Ltd)	Maintenance	20:00	Aug 1, 2024, 06:01 (10 h)	resolved
Twilio	[Scheduled] France Voice Carrier Partner Maintenance	Maintenance	20:00	Aug 1, 2024, 02:00 (6.0 h)	resolved
Vonage	[Scheduled] UK SMS - Planned Maintenance affecting Hutchison 3G	Maintenance	20:00	Aug 1, 2024, 06:00 (10 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Yota network	Maintenance	20:00	Aug 1, 2024, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2 & Megafon	Maintenance	20:00	Aug 1, 2024, 00:00 (4.0 h)	resolved
LaunchDarkly	[Scheduled] SDK versions reaching their end of life (EOL) in July 2024	Maintenance	20:00	not resolved	unknown
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	20:01	Aug 1, 2024, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:01	Aug 1, 2024, 00:01 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Vimpel Communications	Maintenance	20:01	22:01 (2.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon/Yota	Maintenance	20:02	Aug 1, 2024, 00:02 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	20:03	22:01 (2.0 h)	resolved
Amplitude	[Scheduled] planned configuration change for production database	Maintenance	23:00	Aug 1, 2024, 00:00 (1.0 h)	resolved
Twilio	[Scheduled] Czech Republic Voice Carrier Maintenance - T-Mobile	Maintenance	23:00	Aug 1, 2024, 03:30 (4.5 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Braze, PyPI (Python Infrastructure), Mailjet, Pinecone, Maven Central, Snyk, Heap, New Relic, Twilio, Klaviyo, Pendo, Grafana Cloud.

Cite this

83 vendor-reported incidents started on 2024-07-31 (UTC) across 39 vendors, 15 labelled major or critical by the vendor.

Title: Outages on July 31, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-07-31 00:00 UTC
URL: https://rewindex.com/outages/2024-07-31

All days Outage events Markdown