Heap: Data collection reload is being executed now
Impact: majorStatus: resolvedStarted Resolved (39 h)1 updateSource: status.heap.io (opens in new tab)
Timeline of updates
- resolved
Data capture was disrupted between 6:05 PM PDT and 9:00 PM PDT (22:05 UTC - 01:00 UTC) on July 30-31 due to an underlying large-scale AWS service disruption. We have completed reloading the available data captured during that time. If you notice any remaining data issues during this window, please contact support.
From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab). Heap profile · Recent Heap incidents · Markdown · JSON