rewindex

CompaniesHeapMonthly reportsJuly 2024

Heap in July 2024: incidents, uptime and changes

4incidents posted
2labelled major or critical
97.04%free of major/critical
95.92%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 21 h 59 min, incident time 30 h 19 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 1 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
AWS Service DisruptionCritical6.0 hresolved07-30
Data collection reload is being executed nowMajor39 hresolved07-31

Other incidents 2

IncidentImpactStartedDurationStatusDay
Heap Connect Sync DelaysMinor8.3 hresolved07-24
Integration properties broken in chartsNo impact listed2.6 hresolved07-24

Cite this

Heap posted 4 status incidents in July 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in July 2024
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2024/07

All Heap monthsRecent incidentsMarkdown