Companies / security
Socket
100incidents since 2024-01-18
32major or critical
21in the last 90 days
0silently edited or deleted
Pricing
Per seat · from $25 per seat / month, billing not stated · 4 plan(s) Free planContact sales
Extracted from the pricing page captured 2026-10-17. All Socket plans and prices →
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Delayed creation and updates for ticketing integrations Socket reported a critical ticketing integration degradation delaying ticket creation, updates and closure from 2026-10-16 07:28 UTC to 2026-10-16 09:19 UTC, lasting 1 h 50 min. Live functionality was restored, missed events were replayed, and the ticketing service returned to normal operations. | Major incident | |
| Critical incident: Socket website intermittently loading for some users Socket Website loaded intermittently for some users in an incident rated critical, starting 2026-09-17 19:52 UTC and resolved at 2026-09-17 22:01 UTC; the reported duration was 2 h 8 min. Socket implemented a fix at 20:35 UTC but did not state a cause. | Major incident | |
| Major incident: Elevated latency and error rate on public API Socket’s public API experienced elevated latency and error rates in a major-impact incident from 2026-09-05 07:21 UTC to 2026-09-05 09:04 UTC, lasting 1 h 43 min. Socket reported implementing a fix at 07:41 UTC and subsequently resolved the incident; no cause was stated. | Major incident | |
| Major incident: Firewall Events rejected/dropped Socket reported a major Socket API incident in which the Events collection system incorrectly rejected Firewall Events. It started at 2026-08-20 23:05 UTC and was resolved at 2026-08-21 01:06 UTC, lasting 2 h 1 min; customers’ Firewall Events could be rejected or dropped during that period. | Major incident | |
| Major incident: Elevated latency across multiple surfaces Socket reported major elevated latency affecting Socket for GitHub, Package Pages, Socket API, Socket Dashboard and Socket Website, starting 2026-08-04 07:42 UTC. A fix was implemented by 2026-08-04 08:33 UTC, and the incident was resolved at 2026-08-04 08:45 UTC after 1 h 3 min. | Major incident | |
| Critical incident: Github App reports are failing Socket’s GitHub App reports failed in a critical-impact incident starting 2026-07-16 23:45 UTC, lasting 15 min and resolved at 2026-07-17 00:00 UTC. Socket attributed the failures to a high error rate on GitHub’s API and reported that GitHub restored service. | Major incident | |
| Critical incident: GitHub App reports not starting Socket’s GitHub App reports were not starting, affecting Integrations - Socket for GitHub and Socket for GitHub. The vendor rated the impact critical; the incident started at 2026-03-14 06:16 UTC and was resolved at 2026-03-14 06:54 UTC, lasting 37 min. Preliminary investigation showed high error rates from the upstream GitHub API. | Major incident | |
| Major incident: Dashboard access unavailable due to DNS issue Socket reported a major outage that made dashboard access unavailable starting 2026-03-13 22:27 UTC. The outage lasted 7 min and was resolved at 2026-03-13 22:34 UTC; Socket attributed it to a DNS migration. | Major incident | |
| Major incident: GitHub app reports are stuck not starting Socket reported a major outage affecting some GitHub app reports not starting, from 2026-03-06 16:15 UTC to 2026-03-07 07:04 UTC, lasting 14 h 48 min. Socket suspected an upstream GitHub webhook problem and advised closing and reopening PRs with stuck checks to trigger another webhook; the incident was resolved. | Major incident |
Full Socket change timeline, with diffs →
Status incident history
Socket status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2024 | 22 | 13 |
| 2025 | 26 | 10 |
| 2026 | 52 | 9 |
Incidents per month, last 36 months
criticalmajorminornonemaintenanceunknown
Data table
| Month | Impact | Incidents |
|---|---|---|
| 2024-01 | critical | 1 |
| 2024-02 | critical | 2 |
| 2024-02 | none | 1 |
| 2024-03 | minor | 3 |
| 2024-04 | major | 1 |
| 2024-04 | none | 1 |
| 2024-05 | minor | 1 |
| 2024-06 | major | 3 |
| 2024-07 | major | 3 |
| 2024-07 | minor | 1 |
| 2024-08 | critical | 2 |
| 2024-08 | minor | 2 |
| 2024-09 | major | 1 |
| 2025-02 | none | 2 |
| 2025-03 | critical | 1 |
| 2025-03 | major | 1 |
| 2025-03 | minor | 1 |
| 2025-04 | minor | 2 |
| 2025-04 | none | 1 |
| 2025-05 | critical | 2 |
| 2025-06 | minor | 2 |
| 2025-06 | none | 1 |
| 2025-07 | minor | 3 |
| 2025-08 | major | 1 |
| 2025-08 | minor | 1 |
| 2025-09 | major | 1 |
| 2025-09 | minor | 2 |
| 2025-10 | major | 1 |
| 2025-11 | critical | 1 |
| 2025-11 | minor | 1 |
| 2025-12 | critical | 1 |
| 2025-12 | major | 1 |
| 2026-01 | none | 1 |
| 2026-02 | none | 1 |
| 2026-03 | critical | 1 |
| 2026-03 | major | 2 |
| 2026-03 | minor | 2 |
| 2026-04 | minor | 7 |
| 2026-05 | minor | 5 |
| 2026-06 | minor | 5 |
| 2026-06 | none | 1 |
| 2026-07 | critical | 1 |
| 2026-07 | minor | 7 |
| 2026-07 | none | 3 |
| 2026-08 | major | 2 |
| 2026-08 | minor | 5 |
| 2026-09 | critical | 1 |
| 2026-09 | major | 1 |
| 2026-09 | minor | 3 |
| 2026-09 | none | 1 |
| 2026-10 | critical | 1 |
| 2026-10 | minor | 1 |
| 2026-10 | none | 1 |
Silent edits
No silent edits or deletions detected for Socket yet. We compare every snapshot of each incident (taken every 10 minutes).
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Terms of service | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Privacy policypartial | socket.dev/privacy (opens in new tab) | 1 | none yet | ||
| Terms of servicepartial | socket.dev/terms (opens in new tab) | 1 | none yet | ||
| Pricingpartial | socket.dev/pricing (opens in new tab) | 1 | none yet | ||
| Trust / securitypartial | socket.dev/security (opens in new tab) | 1 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 100 of 100 incidents. Full list: last 90 days · JSON · Markdown