Socket: GitHub app reports are stuck not starting

Impact: majorStatus: resolvedStarted 2026-03-06 16:15 UTCResolved 2026-03-07 07:04 UTC (15 h)4 updatesSource: stspg.io

Summary

Socket reported a major outage affecting some GitHub app reports not starting, from 2026-03-06 16:15 UTC to 2026-03-07 07:04 UTC, lasting 14 h 48 min. Socket suspected an upstream GitHub webhook problem and advised closing and reopening PRs with stuck checks to trigger another webhook; the incident was resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Integrations - Socket for GitHubSocket for GitHub

Timeline of updates

investigating2026-03-06 16:15 UTC
We are investigating an issue with some GitHub app reports not starting.
investigating2026-03-06 17:50 UTC
GitHub is having a Webhooks incident which may be impacting webhook deliveries to Socket. We are working to confirm this.
investigating2026-03-06 20:53 UTC
We have investigated further and still believe this to be a problem with GitHub upstream. We are working on implementing mitigations. If a PR has a stuck check run, please try closing and reopening the PR. This will cause GitHub to send another webhook, which should be delivered.
resolved2026-03-07 07:04 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: GitHub app reports are stuck not starting 2026-03-06 16:15 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Socket profile · Recent Socket incidents · Markdown · JSON