Changes / Socket / GitHub app reports are stuck not starting
Socket: Major incident: GitHub app reports are stuck not starting
Summary
Socket reported a major outage affecting some GitHub app reports not starting, from 2026-03-06 16:15 UTC to 2026-03-07 07:04 UTC, lasting 14 h 48 min. Socket suspected an upstream GitHub webhook problem and advised closing and reopening PRs with stuck checks to trigger another webhook; the incident was resolved.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
Incident page: full timeline of updates →
What changed
Before: not present
After: GitHub app reports are stuck not starting
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-03-06 16:15 UTC
Before: not present
After: 2026-03-07 07:04 UTC
Before: not present
After: Integrations - Socket for GitHub, Socket for GitHub
Before: not present
After: We are investigating an issue with some GitHub app reports not starting.
Before: not present
After: GitHub is having a Webhooks incident which may be impacting webhook deliveries to Socket. We are working to confirm this.
Before: not present
After: We have investigated further and still believe this to be a problem with GitHub upstream. We are working on implementing mitigations.
If a PR has a stuck check run, please try closing and reopening the PR. This will cause GitHub to send another webhook, which should be delivered.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When | Change | Kind |
|---|---|---|
| Major incident: GitHub app reports are stuck not starting (this change) Socket reported a major outage affecting some GitHub app reports not starting, from 2026-03-06 16:15 UTC to 2026-03-07 07:04 UTC, lasting 14 h 48 min. Socket suspected an upstream GitHub webhook problem and advised closing and reopening PRs with stuck checks to trigger another webhook; the incident was resolved. | Major incident |