# Socket: GitHub app reports are stuck not starting

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-06 16:15 UTC · Resolved: 2026-03-07 07:04 UTC · Duration: 15 h
- Updates: 4 · Affected components: Integrations - Socket for GitHub, Socket for GitHub
- [Vendor status page: https://stspg.io/yrxn3jxmhrjc](https://stspg.io/yrxn3jxmhrjc)
- [Company: Socket](https://rewindex.com/company/socket.md)

## Summary

Socket reported a major outage affecting some GitHub app reports not starting, from 2026-03-06 16:15 UTC to 2026-03-07 07:04 UTC, lasting 14 h 48 min. Socket suspected an upstream GitHub webhook problem and advised closing and reopening PRs with stuck checks to trigger another webhook; the incident was resolved. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-03-06 16:15 UTC: We are investigating an issue with some GitHub app reports not starting.
- **investigating** 2026-03-06 17:50 UTC: GitHub is having a Webhooks incident which may be impacting webhook deliveries to Socket. We are working to confirm this.
- **investigating** 2026-03-06 20:53 UTC: We have investigated further and still believe this to be a problem with GitHub upstream. We are working on implementing mitigations. If a PR has a stuck check run, please try closing and reopening the PR. This will cause GitHub to send another webhook, which should be delivered.
- **resolved** 2026-03-07 07:04 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-03-06 16:15 UTC: [Major incident: GitHub app reports are stuck not starting](https://rewindex.com/change/i2494c25ee66c82.md)


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Canonical: https://rewindex.com/company/socket/incidents/n6hmlyh6b8f9 · Markdown: https://rewindex.com/company/socket/incidents/n6hmlyh6b8f9.md · JSON: https://rewindex.com/api/v1/companies/socket/incidents/n6hmlyh6b8f9 · Generated 2026-10-18T12:19:37.629Z