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Mapbox: AWS system-wide outage impacting Mapbox traffic and ETAs

Impact: criticalStatus: resolvedStarted Resolved (13 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Mapbox reported a critical outage affecting live traffic, live incidents and ETAs through its API and Navigation - API, citing instability in AWS core services. It started at 2024-07-30 23:07 UTC and was resolved at 2024-07-31 12:17 UTC, lasting 13 h 9 min; Mapbox reported traffic services fully operational before resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: APINavigation - API

Timeline of updates

  1. investigating

    We have received reports from AWS that several core services are experiencing instability. This will impact Mapbox's ability to provide live traffic, live incidents and ETA's to its customers.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    Our traffic services are fully operational.

  5. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mapbox profile · Recent Mapbox incidents · Markdown · JSON