# Mapbox: AWS system-wide outage impacting Mapbox traffic and ETAs

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-07-30 23:07 UTC · Resolved: 2024-07-31 12:17 UTC · Duration: 13 h
- Updates: 5 · Affected components: API, Navigation - API
- [Vendor status page: https://stspg.io/xy84gjc4wx9y](https://stspg.io/xy84gjc4wx9y)
- [Company: Mapbox](https://rewindex.com/company/mapbox.md)

## Summary

Mapbox reported a critical outage affecting live traffic, live incidents and ETAs through its API and Navigation - API, citing instability in AWS core services. It started at 2024-07-30 23:07 UTC and was resolved at 2024-07-31 12:17 UTC, lasting 13 h 9 min; Mapbox reported traffic services fully operational before resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-07-30 23:07 UTC: We have received reports from AWS that several core services are experiencing instability. This will impact Mapbox's ability to provide live traffic, live incidents and ETA's to its customers.
- **investigating** 2024-07-31 00:17 UTC: We are continuing to investigate this issue.
- **investigating** 2024-07-31 02:20 UTC: We are continuing to investigate this issue.
- **investigating** 2024-07-31 12:16 UTC: Our traffic services are fully operational.
- **resolved** 2024-07-31 12:17 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-07-30 23:07 UTC: [Critical incident: AWS system-wide outage impacting Mapbox traffic and ETAs](https://rewindex.com/change/i89eed4f5d8cb1f.md)


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Canonical: https://rewindex.com/company/mapbox/incidents/4mnmff73qcc3 · Markdown: https://rewindex.com/company/mapbox/incidents/4mnmff73qcc3.md · JSON: https://rewindex.com/api/v1/companies/mapbox/incidents/4mnmff73qcc3 · Generated 2026-10-18T09:35:02.388Z