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CompaniesMailjetIncidents

Mailjet: Login issues with Mailjet Application

CriticalStatus: resolvedStarted Resolved (14 h)6 updatesstspg.io (opens in new tab)

Affected components: Mailjet App

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. identified

    We are continuing to work through the fix for this issue

  4. identified

    The mitigation of the DDoS attack to our application is still in progress.

  5. monitoring

    The service is back but we're continuing to monitor its state to ensure there's no further issues.

  6. resolved

    The service is back to normal.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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