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ChangesMailjetLogin issues with Mailjet Application

Mailjet: Critical incident: Login issues with Mailjet Application

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Mailjet removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Login issues with Mailjet Application
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-07-30 12:25 UTC
AddedResolved time#5
Before: not present
After: 2024-07-31 01:55 UTC
AddedAffected components#6
Before: not present
After: Mailjet App
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdateidentified#9
Before: not present
After: We are continuing to work through the fix for this issue
AddedUpdateidentified#10
Before: not present
After: The mitigation of the DDoS attack to our application is still in progress.
AddedUpdatemonitoring#11
Before: not present
After: The service is back but we're continuing to monitor its state to ensure there's no further issues.
AddedUpdateresolved#12
Before: not present
After: The service is back to normal.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Tuesday, July 30, 2024

1 incident change

All Mailjet changesMailjet profileMarkdownJSON