# Mailjet: Login issues with Mailjet Application

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-07-30 12:25 UTC · Resolved: 2024-07-31 01:55 UTC · Duration: 14 h
- Updates: 6 · Affected components: Mailjet App
- [Vendor status page: https://stspg.io/xvpwflp4j2ry](https://stspg.io/xvpwflp4j2ry)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **investigating** 2024-07-30 12:25 UTC: We are currently investigating this issue.
- **identified** 2024-07-30 12:34 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2024-07-30 16:29 UTC: We are continuing to work through the fix for this issue
- **identified** 2024-07-30 19:06 UTC: The mitigation of the DDoS attack to our application is still in progress.
- **monitoring** 2024-07-30 22:05 UTC: The service is back but we're continuing to monitor its state to ensure there's no further issues.
- **resolved** 2024-07-31 01:55 UTC: The service is back to normal.

## Rewindex changes for this incident

- 2024-07-30 12:25 UTC: [Critical incident: Login issues with Mailjet Application](https://rewindex.com/change/i54b855e5ee1139.md)


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Canonical: https://rewindex.com/company/mailjet/incidents/kwqh62ks9bd5 · Markdown: https://rewindex.com/company/mailjet/incidents/kwqh62ks9bd5.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/kwqh62ks9bd5 · Generated 2026-10-20T03:13:49.506Z