rewindex

CompaniesPineconeMonthly reportsJuly 2024

Pinecone in July 2024: incidents, uptime and changes

6incidents posted
1labelled major or critical
99.92%free of major/critical
96.15%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 33 min, incident time 28 h 36 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 3 · No impact listed 2

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Query/Fetch operations failing in AWS us-west-2 serverlessCritical33 minresolved07-31

Other incidents 5

IncidentImpactStartedDurationStatusDay
Some users are seeing upsert errors due to incorrect storage limitsMinor17 hresolved07-09
Some users seeing 500s for queriesMinor11 hresolved07-10
Some users seeing higher latency and errors on queryMinor46 minresolved07-17
Elevated latencies on error rates and dataplane APIs for some customersNo impact listed4.2 hresolved07-18
Some queries are incorrectly returning no resultsNo impact listed5 dresolved07-25

Cite this

Pinecone posted 6 status incidents in July 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Pinecone in July 2024
Vendor
Pinecone
Date
URL
https://rewindex.com/company/pinecone/2024/07

All Pinecone monthsRecent incidentsMarkdown