# Pinecone in July 2024: incidents, uptime and changes

> Pinecone in July 2024: 6 incidents on its status page (1 major or critical), 99.92% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Pinecone’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pinecone/2024/07
Last updated: 2024-08-01T00:00:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 3, none 2
- Uptime (vendor-reported): 99.92% free of major/critical incidents, 96.15% free of any incident; outage time 33 min, incident time 28 h 36 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2024](https://rewindex.com/company/pinecone/2024/06.md) · Next: [August 2024](https://rewindex.com/company/pinecone/2024/08.md) · [All months](https://rewindex.com/company/pinecone/reports.md) · [Pinecone](https://rewindex.com/company/pinecone.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Query/Fetch operations failing in AWS us-west-2 serverless](https://rewindex.com/company/pinecone/incidents/ry299g0jc3vs.md) | critical | 2024-07-31 20:22 UTC | 2024-07-31 20:55 UTC | 33 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are seeing upsert errors due to incorrect storage limits](https://rewindex.com/company/pinecone/incidents/r1fxt9gnhz1n.md) | minor | 2024-07-09 23:43 UTC | 2024-07-10 16:30 UTC | 17 h | resolved |
| [Some users seeing 500s for queries](https://rewindex.com/company/pinecone/incidents/16nymzxksxkr.md) | minor | 2024-07-10 18:54 UTC | 2024-07-11 05:24 UTC | 11 h | resolved |
| [Some users seeing higher latency and errors on query](https://rewindex.com/company/pinecone/incidents/3hnc7m0lthky.md) | minor | 2024-07-17 14:55 UTC | 2024-07-17 15:41 UTC | 46 min | resolved |
| [Elevated latencies on error rates and dataplane APIs for some customers](https://rewindex.com/company/pinecone/incidents/m6dsd7slgwz9.md) | none | 2024-07-18 14:28 UTC | 2024-07-18 18:41 UTC | 4.2 h | resolved |
| [Some queries are incorrectly returning no results](https://rewindex.com/company/pinecone/incidents/tzsppcq1xd2g.md) | none | 2024-07-25 17:45 UTC | 2024-07-30 22:53 UTC | 5 d | resolved |
| [Query/Fetch operations failing in AWS us-west-2 serverless](https://rewindex.com/company/pinecone/incidents/ry299g0jc3vs.md) | critical | 2024-07-31 20:22 UTC | 2024-07-31 20:55 UTC | 33 min | resolved |

## Cite this

Pinecone posted 6 status incidents in July 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pinecone/2024/07
- Citation: Pinecone, “Pinecone in July 2024” (2024-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pinecone/2024/07 (CC BY 4.0).
- Markdown link: `[Pinecone: Pinecone in July 2024 (2024-07-01)](https://rewindex.com/company/pinecone/2024/07)`


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Canonical: https://rewindex.com/company/pinecone/2024/07 · Markdown: https://rewindex.com/company/pinecone/2024/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:17.858Z