Outages by dayJuly 17, 2024

Outages on July 17, 2024

UTC day 2024-07-17 (Jul 17, 2024, 00:00 to Jul 17, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

52incidents started

14labelled major or critical

28vendors with a new incident

16still open from earlier days

By vendor label: Critical 3 · Major 11 · Minor 34 · No impact listed 4 · 27 maintenance

Incidents started this day 52

Vendor	Incident	Impact	Started	Resolved	Status
Smartsheet	Unable to access Smartsheet	Critical	13:17	15:45 (2.5 h)	resolved
Maven Central	repo1.maven.org is down	Critical	13:47	13:47 (0 min)	resolved
Twilio	Twilio Help Center Issues	Critical	15:23	16:54 (1.5 h)	resolved
v0	Builds using pnpm with Node.js 20 intermittently encountering error	Major	03:50	04:48 (58 min)	resolved
Vercel	Builds using pnpm with Node.js 20 intermittently encountering error	Major	03:50	04:48 (58 min)	resolved
Contentstack	Contentstack Launch - AWS NA and AWS EU - Build Deployments Failures	Major	12:19	12:32 (13 min)	resolved
Maven Central	OSSRH is down	Major	14:34	15:09 (35 min)	resolved
Squarespace	Domains Reseller API service restored	Major	18:22	18:49 (27 min)	resolved
Gorgias	Our connection with Ecommerce providers is degraded	Major	18:23	20:47 (2.4 h)	resolved
Grafana Cloud	Datasource API Server Outage	Major	19:18	20:29 (1.2 h)	resolved
Maven Central	OSSRH is down	Major	19:44	19:59 (15 min)	resolved
Maven Central	OSSRH is down	Major	22:23	22:23 (0 min)	resolved
Maven Central	OSSRH is down	Major	22:44	22:45 (1 min)	resolved
Cribl	Searches terminated prematurely	Major	23:13	Jul 19, 2024, 01:32 (26 h)	resolved
Xero	Australia: Xero Tax - slowness in loading tax returns	Minor	01:46	02:51 (1.1 h)	resolved
Twilio	Flex Insights Failing to Load for Multiple Customers	Minor	02:19	05:14 (2.9 h)	resolved
Jina AI	High Model Latency	Minor	02:20	02:35 (15 min)	resolved
Twilio	SMS Delivery Delays to U Mobile Network in Malaysia	Minor	03:55	12:53 (9.0 h)	resolved
Vonage	Malaysia SMS - Delivery degradation affecting U-mobile	Minor	05:37	08:19 (2.7 h)	resolved
Bitrise	High Gradle Analytics error rate	Minor	08:47	09:06 (19 min)	resolved
Chargebee	Customer Initiated Transaction Failures using Card Payment Method via Adyen Gateway.	Minor	10:00	10:03 (3 min)	resolved
Discord	Issues with Spotify integration	Minor	12:09	12:54 (45 min)	resolved
Matillion	Lineage issue in EU region	Minor	12:35	12:42 (7 min)	resolved
ngrok	Agents experiencing tunnel connection errors	Minor	14:32	19:18 (4.8 h)	resolved
Twilio	SMS Delivery Delays To Zain Network In Jordan	Minor	14:51	16:57 (2.1 h)	resolved
Pinecone	Some users seeing higher latency and errors on query	Minor	14:55	15:41 (46 min)	resolved
Sinch	EU Sites - Degradation	Minor	15:18	19:31 (4.2 h)	resolved
Scaleway	[PAR1] - Loss of connection on Instances	Minor	15:46	15:59 (13 min)	resolved
GitHub Copilot	Incident with multiple GitHub services	Minor	16:21	17:06 (45 min)	resolved
GitHub	Incident with multiple GitHub services	Minor	16:21	17:06 (45 min)	resolved
Jina AI	High Model Latency	Minor	16:40	16:45 (5 min)	resolved
Twilio	SMS Delivery Delays to Multiple Small Networks in US to a Subset of Short Codes and Toll Free Numbers	Minor	17:02	Jul 18, 2024, 12:58 (20 h)	resolved
DigitalOcean	Degraded Functions Service in TOR1	Minor	17:24	18:49 (1.4 h)	resolved
Ashby	All-in-One - Missing Scheduling Activities on Candidate Profiles	Minor	17:45	21:00 (3.3 h)	resolved
GitHub Copilot	Incident with Codespaces	Minor	17:56	18:13 (17 min)	resolved
GitHub	Incident with Codespaces	Minor	17:56	18:13 (17 min)	resolved
Sinch	Delivery Issue - United States	Minor	19:19	21:35 (2.3 h)	resolved
Vonage	USA SMS - Delivery receipts degradation affecting 10DLC numbers sending to T-Mobile	Minor	19:45	23:54 (4.2 h)	resolved
Sinch	Delivery Issue Canada - ISP Telecom	Minor	20:04	Jul 18, 2024, 17:04 (21 h)	resolved
v0	Elevated INTERNAL_EDGE_FUNCTION_INVOCATION_FAILED errors	Minor	20:11	Jul 18, 2024, 00:08 (4.0 h)	resolved
Vercel	Elevated INTERNAL_EDGE_FUNCTION_INVOCATION_FAILED errors	Minor	20:11	Jul 18, 2024, 00:08 (4.0 h)	resolved
Twilio	SMS Delivery Delays to Tunisie Network in Tunisia	Minor	20:17	Jul 18, 2024, 15:36 (19 h)	resolved
Twilio	SMS Delivery Delays to Grameenphone Network in Bangladesh	Minor	20:51	Jul 18, 2024, 09:02 (12 h)	resolved
Vonage	Bangladesh SMS - Delivery degradation towards GrameenPhone	Minor	21:28	Jul 18, 2024, 08:46 (11 h)	resolved
Discord	Video attachment thumbnails distorted on mobile	Minor	21:41	22:29 (48 min)	resolved
New Relic	Browser Data and Alert Delays in US region	Minor	21:51	22:18 (27 min)	resolved
Sinch	Delivery Issue United Kingdom - Lycamobile	Minor	22:50	Jul 18, 2024, 04:35 (5.8 h)	resolved
Sinch	Delivery Issue Bolivia - Viva Bolivia	Minor	23:38	Jul 18, 2024, 04:36 (5.0 h)	resolved
Hotjar	Errors when loading Hotjar Insights	No impact listed	08:55	11:59 (3.1 h)	resolved
Prisma	Delay In Usage Data Appearing In Console	No impact listed	16:49	19:42 (2.9 h)	resolved
Twilio	Cannot Place IoT Hardware Orders to Newly Added Addresses	No impact listed	21:10	Jul 18, 2024, 00:30 (3.3 h)	resolved
Twilio	Help Center Assistant Intermittent Failure	No impact listed	23:13	Jul 18, 2024, 01:06 (1.9 h)	resolved

Still open from earlier days 16

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Cockpit]-Loki query is slow	Major	Jul 11, 2024, 09:28	Aug 29, 2024, 09:24 (49 d)	resolved
Smartsheet	Issues loading sheets and reports	Major	Jul 16, 2024, 16:12	02:37 (10 h)	resolved
Bandwidth	Possible Failed 10DLC Deliveries	Major	Jul 16, 2024, 20:10	Jul 19, 2024, 00:02 (2 d)	resolved
Akamai	DataStream 2.0 log delivery Delays	Minor	Jul 10, 2024, 20:26	Jul 31, 2024, 15:44 (21 d)	resolved
Scaleway	[DC2] chassis down DC2 - Room 101 - Zone 101 - Rack G33 - Bloc M	Minor	Jul 11, 2024, 17:12	Aug 28, 2024, 12:42 (48 d)	resolved
ngrok	Some accounts getting suspended without warning	Minor	Jul 13, 2024, 18:21	14:08 (4 d)	resolved
RevenueCat	Apple reporting old receipts inBillingRetryPeriod - mitigated - no customer impact	Minor	Jul 16, 2024, 09:15	Jul 18, 2024, 15:49 (2 d)	resolved
Scaleway	[Cockpit]- High latencies on logs queries for scaleway products	Minor	Jul 16, 2024, 09:25	Jul 26, 2024, 13:05 (10 d)	resolved
Vonage	USA SMS - Delivery receipt degradation affecting messages sent using subset of short codes	Minor	Jul 16, 2024, 17:17	02:13 (8.9 h)	resolved
Plivo	Delay in processing 10DLC Campaign requests in US	Minor	Jul 16, 2024, 19:51	Jul 18, 2024, 12:54 (41 h)	resolved
Sinch	Delivery Issue Brazil - Sercomtel	Minor	Jul 16, 2024, 20:44	00:42 (4.0 h)	resolved
Baseten	Intermittent errors when deploying new models	Minor	Jul 16, 2024, 23:45	00:40 (55 min)	resolved
Linode (Akamai)	Service Issue - Cloud Manager and API	No impact listed	Jul 10, 2024, 16:02	Jul 19, 2024, 14:16 (9 d)	resolved
Make	Facebook Lead Ads - New Lead (trigger)	No impact listed	Jul 16, 2024, 16:09	Jul 26, 2024, 08:23 (10 d)	resolved
Bandwidth	Possible Short Code Delivery Failures	No impact listed	Jul 16, 2024, 19:50	Jul 18, 2024, 13:38 (42 h)	resolved
Confluent	Health+ UI is unavailable	No impact listed	Jul 16, 2024, 20:34	03:19 (6.8 h)	resolved

Maintenance 27

Vendor	Incident	Impact	Started	Resolved	Status
Crusoe	[Scheduled] us-northcentral1 Control Plane Maintenance	Maintenance	00:00	04:00 (4.0 h)	resolved
Twilio	[Scheduled] Multiple Destinations Account Security Service Partner Maintenance - Vodafone	Maintenance	01:00	05:00 (4.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US phone numbers	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS	Maintenance	04:00	11:00 (7.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T - US	Maintenance	04:00	11:00 (7.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - AT&T	Maintenance	04:00	11:00 (7.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting AT&T USA	Maintenance	04:00	11:00 (7.0 h)	resolved
Twilio	[Scheduled] TaskRouter Scheduled Maintenance	Maintenance	04:30	05:30 (1.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11248	Maintenance	06:00	10:00 (4.0 h)	resolved
Twilio	[Scheduled] Latin America SMS Carrier Partner Maintenance	Maintenance	06:00	07:00 (1.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affects Pre-Registered Brands	Maintenance	06:00	07:00 (1.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T - US	Maintenance	06:30	09:00 (2.5 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - AT&T	Maintenance	06:30	09:00 (2.5 h)	resolved
Scaleway	[Scheduled] API Maintenance	Maintenance	08:00	09:00 (1.0 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	08:00	09:00 (1.0 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	09:01	10:00 (59 min)	resolved
JFrog	[Scheduled] JFrog Cloud Platform database maintenance in AWS US West2 (Oregon)	Maintenance	09:15	11:15 (2.0 h)	resolved
Vonage	[Scheduled] Taiwan SMS - Planned Maintenance affecting some Registered brands to Taiwan networks	Maintenance	10:00	11:01 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking	Maintenance	13:00	15:00 (2.0 h)	resolved
Vonage	[Scheduled] Japan Voice - Planned maintenance affecting Long Virtual Numbers	Maintenance	13:00	14:00 (1.0 h)	resolved
Sinch	[Scheduled] Sinch FR1 Network Services \| Enterprise Services \| Planned Maintenance PCR # PCRSDI-11226	Maintenance	16:00	20:27 (4.5 h)	resolved
Vonage	[Scheduled] Singapore SMS - Planned maintenance affecting M1 network	Maintenance	19:00	22:00 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Jul 18, 2024, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	22:00	Jul 18, 2024, 00:00 (2.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	22:01	Jul 18, 2024, 00:00 (2.0 h)	resolved
Red Hat (incl. Quay.io)	[Scheduled] access.redhat.com maintenance	Maintenance	23:00	23:37 (37 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Smartsheet, Maven Central, Twilio, v0, Vercel, Contentstack, Squarespace, Gorgias, Grafana Cloud, Cribl, Xero, Jina AI.

Cite this

52 vendor-reported incidents started on 2024-07-17 (UTC) across 28 vendors, 14 labelled major or critical by the vendor.

Title: Outages on July 17, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-07-17 00:00 UTC
URL: https://rewindex.com/outages/2024-07-17

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