Twilio: Help Center Assistant Intermittent Failure
Timeline of updates
- resolved
We've become aware of a potential issues which may occur intermittently when using the Help Center Assistant and certain functionalities like creating a new ticket. Our engineering team has found the problem and the fix has been pushed to production without new occurrences after multiple tests. Incident has been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2024-07-17 23:13 UTC, resolved after 1.9 h, 1 update(s).
- Title
- Help Center Assistant Intermittent Failure
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/fkqmfwlkkvct
Twilio profileRecent Twilio incidentsAll outages on July 17, 2024Twilio in July 2024MarkdownJSON