GitHub: Incident with multiple GitHub services
Timeline of updates
- resolved
On July 17, 2024, between 16:15:31 UTC and 17:06:53 UTC, various GitHub services were degraded including Login, the GraphQL API, Issues, Pages and Packages. On average, the error rate was 0.3% for requests to github.com and the API, and 3.0% of requests for Packages. This incident was triggered by two unrelated events: - A planned testing event of an internal feature caused heavy loads on our databases, disrupting services across GitHub. - A network configuration change deployed to support capacity expansion in a GitHub data center. We partially resolved the incident by aborting the testing event at 16:17 UTC and fully resolved the incident by rolling back the network configuration changes at 16:49 UTC. We have paused all planned capacity expansion activity within GitHub data centers until we have stabilized the root cause of this incident. In addition, we are reexamining our load testing practices so they can be done in a safer environment and making architectural changes to the feature that caused issues.
From GitHub’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: minor) posted by GitHub, started 2024-07-17 16:21 UTC, resolved after 45 min, 1 update(s).
- Title
- Incident with multiple GitHub services
- Vendor
- GitHub
- Date
- URL
- https://rewindex.com/company/github/incidents/88003ngctf1z
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