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CompaniesXeroMonthly reportsJuly 2024

Xero in July 2024: incidents, uptime and changes

7incidents posted
3labelled major or critical
99.08%free of major/critical
98.90%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 50 min, incident time 8 h 11 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 2 · No impact listed 2

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Global: Navigation- customers unable navigate in XeroCritical2.4 hresolved07-19
NZ: Xero Tax - Customers may be experiencing errors lodging AIM tax returnsMajor4.2 hresolved07-01
Global: Xero - Some customers may be experiencing errors in XeroMajor16 minresolved07-01

Other incidents 4

IncidentImpactStartedDurationStatusDay
Global: Xero - Customers may have experienced errors accessing XeroNo impact listed0 minresolved07-03
Australia: Xero Tax - slowness in loading tax returnsMinor1.1 hresolved07-17
Australia: Xero Tax - customers can't print tax returns with custom cover lettersMinor16 minresolved07-29
Global: Xero - Customers should now be able to log in and navigate through Xero as expectedNo impact listed6.7 hresolved07-30

Maintenance 1

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Cite this

Xero posted 7 status incidents in July 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in July 2024
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2024/07

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