Outages by dayJuly 1, 2024

Outages on July 1, 2024

UTC day 2024-07-01 (Jul 1, 2024, 00:00 to Jul 1, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

55incidents started

7labelled major or critical

29vendors with a new incident

15still open from earlier days

By vendor label: Critical 2 · Major 5 · Minor 39 · No impact listed 9 · 16 maintenance

Incidents started this day 55

Vendor	Incident	Impact	Started	Resolved	Status
Monday.com	Investigating connectivity issues in US server	Critical	05:30	06:40 (1.2 h)	resolved
Make	Error to login on the platform	Critical	09:55	13:10 (3.3 h)	resolved
Xero	NZ: Xero Tax - Customers may be experiencing errors lodging AIM tax returns	Major	00:20	04:33 (4.2 h)	resolved
Bunny.net	API increased error rates	Major	09:25	10:58 (1.6 h)	resolved
Mailgun	Customer Portal Intermittently not Loading	Major	16:57	17:18 (21 min)	resolved
Xero	Global: Xero - Some customers may be experiencing errors in Xero	Major	19:46	20:02 (16 min)	resolved
Asana	Asana unreachable for some users	Major	22:30	22:30 (0 min)	postmortem
Jina AI	High Model Latency	Minor	00:40	01:00 (20 min)	resolved
Retell AI	TTS provider openai is down	Minor	01:23	01:28 (5 min)	resolved
Jina AI	High Model Latency	Minor	01:55	02:00 (5 min)	resolved
Jina AI	High Model Latency	Minor	02:17	02:22 (5 min)	resolved
Jina AI	High Model Latency	Minor	02:22	02:37 (15 min)	resolved
Jina AI	High Model Latency	Minor	02:39	02:44 (5 min)	resolved
Scaleway	[DC2] - Dedibox public switch in ROOM 101 - Rack G29 - Bock I	Minor	06:58	09:35 (2.6 h)	resolved
Jina AI	High Model Latency	Minor	07:05	07:10 (5 min)	resolved
Twilio	SMS Delivery Failure To XL Axiata Network In Indonesia	Minor	07:42	Jul 2, 2024, 01:01 (17 h)	resolved
Vonage	Indonesia SMS - Delivery degradation towards XL Network	Minor	07:54	23:33 (16 h)	resolved
Scaleway	[Serverless functions/containers] [fr-par] network connectivity issues	Minor	08:32	14:23 (5.8 h)	resolved
Twilio	Call Quality Issues to a Subset of Twilio Numbers From and To a number of European countries	Minor	09:37	14:18 (4.7 h)	resolved
Jina AI	High Model Latency	Minor	11:23	15:33 (4.2 h)	resolved
Jina AI	High Model Latency	Minor	12:08	12:13 (5 min)	resolved
Jina AI	High Model Latency	Minor	12:23	12:28 (5 min)	resolved
Jina AI	High Model Latency	Minor	12:33	12:38 (5 min)	resolved
Twilio	Increased lag for receiving com.twilio.voice.insights.call-summary.* event types through Event Streams	Minor	13:00	15:37 (2.6 h)	resolved
Monday.com	Investigating issues with Platform Slowness	Minor	13:18	13:54 (36 min)	resolved
Plivo	Intermittent Call failure in India via domestic routes	Minor	13:28	17:45 (4.3 h)	resolved
Chargebee	Coupon Removal Issue	Minor	13:32	13:32 (0 min)	resolved
DNSimple	Intermittent network failures in AMS region	Minor	13:38	14:52 (1.2 h)	resolved
Wise	Delayed payouts, issues with top ups and verification	Minor	13:45	17:43 (4.0 h)	resolved
Snowflake	AWS - US East (N. Virginia): INC0111066	Minor	14:01	Jul 2, 2024, 21:51 (32 h)	resolved
RevenueCat	iOS non-subscription purchases may be failing	Minor	14:10	18:54 (4.7 h)	resolved
Confluent	Data Processing Delays - Confluent Cloud Metrics were delayed or incomplete between 15:07:00 UTC to 15:24:00 UTC	Minor	15:00	15:00 (0 min)	resolved
Twilio	Marketplace Catalog Pricing Unavailable	Minor	15:01	17:08 (2.1 h)	resolved
Sinch	Delivery Issue Indonesia - XL.	Minor	15:17	Jul 2, 2024, 15:10 (24 h)	resolved
Claude	Elevated errors on Claude.ai	Minor	16:43	17:10 (27 min)	resolved
Anthropic	Elevated errors on Claude.ai	Minor	16:43	17:10 (27 min)	resolved
Sinch	Customer Support - Ticketing System	Minor	17:23	21:48 (4.4 h)	resolved
Claude	Elevated errors on Claude.ai	Minor	19:26	20:03 (37 min)	resolved
Anthropic	Elevated errors on Claude.ai	Minor	19:26	20:03 (37 min)	resolved
Sinch	Delivery Issue Philippines - Globe Telecom	Minor	20:01	Jul 2, 2024, 07:27 (11 h)	resolved
Jina AI	High Model Latency	Minor	20:45	20:50 (5 min)	resolved
CircleCI	Intermittent checkout errors	Minor	21:49	Jul 2, 2024, 01:15 (3.4 h)	resolved
Buildkite	Delayed events to GitHub	Minor	22:47	Jul 2, 2024, 01:35 (2.8 h)	resolved
GitHub Copilot	Incident with Git Operations	Minor	22:59	Jul 2, 2024, 01:14 (2.3 h)	resolved
GitHub	Incident with Git Operations	Minor	22:59	Jul 2, 2024, 01:14 (2.3 h)	resolved
Twilio	Programmable Voice Queues Impacted	Minor	23:16	23:16 (0 min)	resolved
Twilio	On Call Engineers are Investigating an issue with Voice-tms-edge host healthcheck failures and lazarus restart rate limiting in multiple regions	No impact listed	08:14	10:41 (2.5 h)	resolved
Linode (Akamai)	Incorrect billing for network overages	No impact listed	08:16	Jul 2, 2024, 08:04 (24 h)	resolved
Harness	Gitops service was impacted in Prod-3	No impact listed	10:43	10:43 (0 min)	resolved
Twilio	Marketplace Catalog Pricing Unavailable	No impact listed	15:04	15:05 (1 min)	resolved
Scaleway	[S3 Fr-par ] Increased latencies on fr-par requests	No impact listed	16:54	Jul 3, 2024, 12:12 (43 h)	resolved
Discord	Partially dropping Xbox statuses	No impact listed	19:30	Jul 2, 2024, 01:07 (5.6 h)	resolved
Cloudinary	Aspose Document Conversion Addon Timeout on Upload	No impact listed	20:36	Jul 23, 2024, 08:36 (22 d)	resolved
Linode (Akamai)	Service Issue - Managed Databases	No impact listed	21:39	Jul 3, 2024, 00:29 (27 h)	resolved
Vonage	Video - Captions API Issue	No impact listed	22:55	22:55 (0 min)	resolved

Still open from earlier days 15

Vendor	Incident	Impact	Started	Resolved	Status
Rippling	Issues accessing third-party apps	Critical	Jun 29, 2024, 14:44	Jul 3, 2024, 16:01 (4 d)	resolved
Canva	Some users are unable to receive login or verification codes	Major	Jun 24, 2024, 16:10	11:40 (7 d)	resolved
Hootsuite	X/Twitter Authentication Issues	Major	Jun 27, 2024, 12:43	Oct 4, 2024, 12:43 (99 d)	resolved
Cloudinary	[VIESUS™ Automatic Image Enhancement] add-on is currently not delivering the expected enhancements	Major	Jun 30, 2024, 14:27	16:06 (26 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Uganda Phone Numbers	Minor	Jun 25, 2024, 11:08	Jul 4, 2024, 20:10 (9 d)	resolved
Wise	Performance issues over API	Minor	Jun 25, 2024, 11:24	Jul 8, 2024, 12:11 (13 d)	resolved
Twilio	SMS Delivery Delays to Africell Network in Sierra Leone	Minor	Jun 25, 2024, 22:53	01:43 (5 d)	resolved
Sinch	Delivery Issue Australia - Lycamobile	Minor	Jun 26, 2024, 05:01	Aug 16, 2024, 17:14 (52 d)	resolved
Sinch	Delivery Issue Sierra Leone - Africell	Minor	Jun 26, 2024, 06:54	Jul 2, 2024, 07:13 (6 d)	resolved
Grafana Cloud	Issues with Library Panels	Minor	Jun 27, 2024, 17:36	Jul 2, 2024, 21:58 (5 d)	resolved
Scaleway	[Cockpit] Cockpit premium plan are still billed for some projects	Minor	Jun 27, 2024, 17:58	Jul 26, 2024, 13:10 (29 d)	resolved
Snyk	CLI Code Upload (--report) Beta impacted functionality	Minor	Jun 28, 2024, 07:34	Jul 11, 2024, 23:37 (14 d)	resolved
Twilio	SMS Delivery Report Delays From Dish Network in the US for Short Codes	Minor	Jun 28, 2024, 21:16	Jul 10, 2024, 06:38 (11 d)	resolved
Sinch	Delivery Issue Brazil - Algar Telecom	Minor	Jun 29, 2024, 17:58	Jul 4, 2024, 16:18 (5 d)	resolved
Jina AI	High Model Latency	Minor	Jun 30, 2024, 23:40	00:35 (55 min)	resolved

Maintenance 16

Vendor	Incident	Impact	Started	Resolved	Status
Aptible	[Scheduled] Dedicated stack Bastion maintenance	Maintenance	02:00	02:53 (53 min)	resolved
Vonage	[Scheduled] Iraq SMS - Planned maintenance affects all networks	Maintenance	03:00	05:00 (2.0 h)	resolved
Twilio	[Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile	Maintenance	04:00	12:00 (8.0 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile USA	Maintenance	04:00	12:00 (8.0 h)	resolved
Twilio	[Scheduled] United States SMS and MMS Carrier Maintenance - AT&T	Maintenance	05:00	08:00 (3.0 h)	resolved
Sinch	[Scheduled] DI MMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCRSDI-11244	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - US7 Upgrade	Maintenance	07:00	11:00 (4.0 h)	resolved
JFrog	[Scheduled] JFrog Cloud Platform database maintenance in AWS US West2 (Oregon)	Maintenance	07:00	09:00 (2.0 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	07:00	09:00 (2.0 h)	resolved
DigitalOcean	[Scheduled] SGP1 Ongoing Managed Kubernetes Maintenance 2024-07-01	Maintenance	12:00	Jul 2, 2024, 19:35 (32 h)	resolved
Aptible	[Scheduled] Urgent Maintenance for all Stacks: Brief Interruption to SSH Sessions and Database Tunnels - CVE-2024-6387 (RegreSSHion)	Maintenance	14:49	15:57 (1.1 h)	resolved
Sinch	[Scheduled] Sinch FR1 Network Services \| Enterprise Services \| Planned Maintenance PCR # CHANGE-5293	Maintenance	16:00	21:00 (5.0 h)	resolved
Twilio	[Scheduled] Indonesia SMS Carrier Maintenance - XL	Maintenance	18:00	20:00 (2.0 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Planned maintenance affecting XL/Axis Indonesia	Maintenance	18:00	20:00 (2.0 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	20:00	Jul 2, 2024, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Service Partner Maintenance	Maintenance	21:00	Jul 2, 2024, 01:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Monday.com, Make, Xero, Bunny.net, Mailgun, Asana, Jina AI, Retell AI, Scaleway, Twilio, Vonage, Plivo.

Cite this

55 vendor-reported incidents started on 2024-07-01 (UTC) across 29 vendors, 7 labelled major or critical by the vendor.

Title: Outages on July 1, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-07-01 00:00 UTC
URL: https://rewindex.com/outages/2024-07-01

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