Chargebee: Coupon Removal Issue
Timeline of updates
- resolved
We discovered an issue where expired coupons on active subscriptions were being incorrectly removed during any modifications, such as adding new coupons or add-ons via UI. The change has been reverted, restoring the correct behaviour. We apologize for any inconvenience caused.
From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Chargebee, started 2024-07-01 13:32 UTC, resolved after 0 min, 1 update(s).
- Title
- Coupon Removal Issue
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/incidents/m49cmqkbqbqq
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