# Chargebee: Coupon Removal Issue

> Chargebee status incident “Coupon Removal Issue” on 2024-07-01: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/m49cmqkbqbqq
Last updated: 2024-07-01T13:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-01 13:32 UTC · Resolved: 2024-07-01 13:32 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/m49cmqkbqbqq](https://status.chargebee.com/incidents/m49cmqkbqbqq)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2024-07-01 13:32 UTC: We discovered an issue where expired coupons on active subscriptions were being incorrectly removed during any modifications, such as adding new coupons or add-ons via UI. The change has been reverted, restoring the correct behaviour. We apologize for any inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-07-01 13:32 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/m49cmqkbqbqq
- Citation: Chargebee, “Coupon Removal Issue” (2024-07-01 13:32 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/m49cmqkbqbqq (CC BY 4.0).
- Markdown link: `[Chargebee: Coupon Removal Issue (2024-07-01)](https://rewindex.com/company/chargebee/incidents/m49cmqkbqbqq)`


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Canonical: https://rewindex.com/company/chargebee/incidents/m49cmqkbqbqq · Markdown: https://rewindex.com/company/chargebee/incidents/m49cmqkbqbqq.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/m49cmqkbqbqq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:11:03.430Z